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Topic starter
Hi,
we moved a whole site to a new, better URL. How do I deactivate the activation keys on the old site and activate them on the new site? Concerns several addons we bought.
Posted : 27/06/2019 8:21 pm
Posted : 28/06/2019 11:08 am
Topic starter
I already sent all the stuff directly via support request, unfortunately without reply until now.Â
The order ID is [Order #29718] (February 5, 2019)
Â
Thanks, Bernd
Posted : 28/06/2019 12:13 pm
Thank you @berndg,
The license keys are reset. You can activate those on the new website. Â
Posted : 28/06/2019 12:17 pm
Topic starter
Thanks!
Posted : 28/06/2019 12:32 pm
Topic starter
There was another order:
[Order #30243] (April 1, 2019)
Could you please reset this as well for same reason??
Â
Thanks, Bernd
Posted : 28/06/2019 2:38 pm
Topic starter
Thanks again!
Posted : 28/06/2019 5:41 pm