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Our team is currently on holiday, so support will be limited during this period. Response times may be slower than usual, and some inquiries may be delayed. We appreciate your patience and understanding, and we’ll resume our usual support by the end of August.
Topic starter
Hi,
we moved a whole site to a new, better URL. How do I deactivate the activation keys on the old site and activate them on the new site? Concerns several addons we bought.
Posted : 27/06/2019 8:21 pm
Posted : 28/06/2019 11:08 am
Topic starter
I already sent all the stuff directly via support request, unfortunately without reply until now.
The order ID is [Order #29718] (February 5, 2019)
Thanks, Bernd
Posted : 28/06/2019 12:13 pm
Thank you @berndg,
The license keys are reset. You can activate those on the new website.
Posted : 28/06/2019 12:17 pm
Topic starter
Thanks!
Posted : 28/06/2019 12:32 pm
Topic starter
There was another order:
[Order #30243] (April 1, 2019)
Could you please reset this as well for same reason??
Thanks, Bernd
Posted : 28/06/2019 2:38 pm
Topic starter
Thanks again!
Posted : 28/06/2019 5:41 pm