Expired Licence Key...
 
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Expired Licence Key?

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(@obmann)
Posts: 6
Active Member
Topic starter
 

Hi,

in WordPress Backend when updating wpForo Private Messages 1.1.4 it says licence key expired an I cannot make the update.

expired

 

But how can it expire? The addon had no expiring date at purchase.

Thanks and best regards
Christian 

 
Posted : 23/09/2019 6:44 pm
Astghik
(@astgh)
Posts: 5869
Illustrious Member Admin
 

Hi @obmann,

Thank you for contacting us. Please provide us your order ID to allow us to check it. 

 
Posted : 24/09/2019 11:17 am
(@obmann)
Posts: 6
Active Member
Topic starter
 

Thanks!

Here it is:

checkout

 

 
Posted : 26/09/2019 10:30 am
Astghik
(@astgh)
Posts: 5869
Illustrious Member Admin
 

@obmann,

The add-on was bought on 3rd July 2018.

I'm sorry but your license key is expired. All our products subject to yearly license for future updates. However, you’ll still be able to use the version you have for an unlimited time. Please read the license agreement here:   https://gvectors.com/terms-and-conditions/#gaining-download-access

 

 
Posted : 26/09/2019 11:07 am
(@obmann)
Posts: 6
Active Member
Topic starter
 

Thanks!

But you say: "You can still you the current version for an unlimited time."

This is not true. As already mentioned, I cannot use my version, because it cannot be activated in WP backend anymore, so it does not work.

My licence key does not work anymore:

activate

 

So what can I do?

 
Posted : 27/09/2019 11:48 am
Astghik
(@astgh)
Posts: 5869
Illustrious Member Admin
 

@obmann

The add-on works fine without activation. The activation is necessary to get further updates. You can check on frontend and make sure the add-on is working.

This is the message that just notifies you that you should renew your license in order to get further updates. 

 
Posted : 27/09/2019 12:33 pm
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