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[Solved] Can't Reactivate Addon Media Uploader

5 Posts
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Des
 Des
(@despap13gmail-com)
Posts: 5
Member Customer
Topic starter
 

My license key expired today 27/05/2020 and today there is a new update 7.0.3 for the Wp Media Uploader.

So, I had the addon renewed and got a new license key.

Although I registered the new license key, by inserting it in the blue button I found in the settings page, I still cannot get the update.

In the plugins page I get "there is no automatic update available for this plugin".

How else can I activate it?

Thank you.

 

 
Posted : 27/05/2020 8:27 pm
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Tom
 Tom
(@tomson)
Posts: 3973
Famed Member Admin
 

Hi @despap13gmail-com,

We just rest all license key your activations. Please use the new license key and activate it again.

 
Posted : 27/05/2020 8:54 pm
Des
 Des
(@despap13gmail-com)
Posts: 5
Member Customer
Topic starter
 

@tomson I used the "new" license key and got the message that the update was succesfull, when I inserted it in the blue button.

The problem consists. I still have the 7.0.2 for my plugin and next to it "there is no automatic update available for this plugin".

I am not able to update.

 
Posted : 27/05/2020 9:29 pm
Tom
 Tom
(@tomson)
Posts: 3973
Famed Member Admin
 

@despap13gmail-com,

Try to deactivate, delete and install it again. Make sure your website uses valid SSL certificate and the plugin folder name is not changed. It should be /wpdiscuz-media-uploader/ in the /wp-content/plugins/ directory.

 
Posted : 27/05/2020 9:34 pm
Des
 Des
(@despap13gmail-com)
Posts: 5
Member Customer
Topic starter
 

@tomson Ok.

Deactivated, deleted and istalled.

Got the 7.0.3 version now. Thank you.

 
Posted : 27/05/2020 9:57 pm
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