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[Solved] Problem with Installation of the Advance attachments addon

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Posts: 3
Customer
Topic starter
(@jeanne-dornellas)
Member
Joined: 1 month ago

Hello,

I am trying to add the advance attachment addon plugin zip on my wordpress site but getting a 403 forbidden error while uploading it. My site is in cloudways server and they are saying the plugin upload is working properly with any other plugin zip but not only working with the advance attachment zip.

Could you please share the resolution of the issue? I know I can upload the plugin via SFTP but I need to know why normal plugin upload process is not working.

Regards

Screenshot 2024 10 18 121115

 

2 Replies
Astghik
Posts: 6152
Admin
(@astgh)
Illustrious Member
Joined: 7 years ago

Hi,

I'll ask the developers and get back to you soon. 

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1 Reply
Astghik
Admin
(@astgh)
Joined: 7 years ago

Illustrious Member
Posts: 6152

Hi,

Please unzip the plugin zip file and zip using your zipping software and upload the new zip file in Dashboard > Plugins admin page.

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