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Please add support for youtu.be links


Daisy Peel
Posts: 70
Customer
Topic starter
(@daisypeel)
Member
Joined: 4 years ago

Hi there - long youtube links will work but youtu.be links won't. Please add this support, since most of my users are using the link youtube provides, which is the shortened version.

5 Replies
Elvina
Posts: 1403
Moderator
(@elvina)
Noble Member
Joined: 2 years ago

Hi @daisypeel,

The links from youtu.be works fine. You can see and test it on the add-on demo site:

https://addons.wpdiscuz.com/wpdiscuz-embeds/

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Daisy Peel
Posts: 70
Customer
Topic starter
(@daisypeel)
Member
Joined: 4 years ago

Sorry, but it continues to work only intermittently on my site (this is a support issue that has as of yet not been resolved despite multiple attempts to do so). 🙂

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1 Reply
Tom
 Tom
Admin
(@tomson)
Joined: 6 years ago

Support Team
Posts: 3710

@daisypeel,

Please leave a direct link to some post where the youtu.be link doesn't work. I think this is a website specific issue. We've never faced with such problem. It works fine on all our testing environments. And post the not-working link here to allow us test that URL.

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Daisy Peel
Posts: 70
Customer
Topic starter
(@daisypeel)
Member
Joined: 4 years ago

Hi there - still not working properly. I have emailed about this twice, in June and July, with details, and will forward that email yet again. Thanks. 

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1 Reply
Elvina
Moderator
(@elvina)
Joined: 2 years ago

Noble Member
Posts: 1403

@daisypeel,

Could you please make us an admin and let us know to allow our developers to check it?

Also please make sure the plugin editing feature is enabled.

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