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[Solved] wpDiscuz Media Uploader won't update

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wpDiscuz Media Uploader

Last Post by Fabien 7 years ago

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Posts: 36

4720PMt

Customer

Topic starter

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Mar 20, 2019 5:20 pm

(@4720pmt)

Member

Joined: 7 years ago

[#3667]

I keep getting a notice in my WP admin page that the plugin needs updating.

There's a note on it saying that automatic update is not available.

How is this to be processed, please.

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wpdiscuz uploader attachment

19 Replies

Posts: 6645

Astghik

Admin

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Mar 20, 2019 5:40 pm

(@astgh)

Illustrious Member

Joined: 8 years ago

Hi @4720pmt,

Please navigate to Dashboard > Updates admin page, Click on "Check again" button, then select the wpDiscuz Media Uploader add-on and click on "Update Plugins" button.

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4720PMt

Customer

(@4720pmt)

Joined: 7 years ago

Member

Posts: 36

Mar 20, 2019 6:54 pm

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Astghik

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Did as asked. Doesn't update... get message:
An error occurred while updating wpDiscuz - Media Uploader: Update package not available.

Tom

Admin

(@tomson)

Joined: 11 years ago

Famed Member

Posts: 4238

Mar 20, 2019 8:50 pm

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4720PMt

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Thank you for letting us know, we're working on this...

Tom

Admin

(@tomson)

Joined: 11 years ago

Famed Member

Posts: 4238

Mar 20, 2019 8:56 pm

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4720PMt

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Hi @4720pmt,

Could you please try to update it again?

Posts: 36

4720PMt

Customer

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Mar 20, 2019 10:42 pm

(@4720pmt)

Member

Joined: 7 years ago

Cleared DNS, cleared cookies, logged out, logged back in, tried to update per your instructions and...

An error occurred while updating wpDiscuz - Media Uploader: Update package not available.

Posts: 36

4720PMt

Customer

Topic starter

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Mar 21, 2019 3:08 pm

(@4720pmt)

Member

Joined: 7 years ago

Odd that I'm not getting a reply. Tried again this a.m. to update per your instructions. Same error message as before.

Question: If I deactivate the existing version, will I lose the images already uploaded to my site? If not, then I'll download the newest version and activate it, and if so, will that resolve the issue?

Thank you.