Clear all

Paid Addons Support Forum Only

Please note, that here we only support Paid Addons issues and questions.

gVectors Support staff works from 6am to 6pm (GMT+0)

All questions related to wpForo and wpDiscuz free plugins should be asked in the corresponding plugin support forum:


wpDiscuz Support Forum wpForo Support Forum

Invalid key when moving my website from staging to live environment

Anne Becker
Posts: 1
Topic starter
Joined: 10 months ago


We purchased a "wpDiscuz - Media Uploader - Single Site License" for our website, and we used to in our staging website for testing purposes, and when moving it to the live environment, the key was no longer valid.

Now we can't use the plugin on any environment, live or staging.

Can you please help us in this matter? we want to use the license for the live environment only.

Thank you, let me know if you need any help from us.

1 Reply
Posts: 3822
Support Team
Joined: 7 years ago

Hi @anne-becker,

You can contact us via support[at] email address and ask for resetting the license key activation. After the reset, you'll be able to activate it on the live website.

Here is the best practice to use our addons on dev/staging websites:

Scroll to top