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wpDiscuz is not loading

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(@femi16)
Member Customer
Joined: 6 years ago
Posts: 13
Topic starter  

Hi,

wpDiscuz was working before, but now I can't see its presence any on my site. The plugin is activated but seems it is not loading. Please, check the bottom of this post:
https://yustreet.org/olori-ota/#.WxrQyu4vzIU

Thanks


   
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Astghik
(@astgh)
Illustrious Member Admin
Joined: 6 years ago
Posts: 5923
 

Hi femi16,

Please read this support topic and check each tip explained there. 

https://gvectors.com/forum/how-to-and-troubleshooting/resolved-wpdiscuz-comment-form-is-missing/#post-349

 


   
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(@femi16)
Member Customer
Joined: 6 years ago
Posts: 13
Topic starter  

Hi,

The issue is not yet resolved as I noticed that I don't have Discussion or comment in the screen options. Please see the screencast for detail:  https://www.screencast.com/t/kt5ati1DX

Thanks


   
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Astghik
(@astgh)
Illustrious Member Admin
Joined: 6 years ago
Posts: 5923
 

Hi femi16,

This means that your content type doesn't support commenting. This has no relation to wpDiscuz. 

I suggest you check this support topic:

https://en.forums.wordpress.com/topic/comments-form-is-missing/

This article also can help you:

https://metinsaylan.com/4571/how-to-enable-comments-for-all-posts-in-wordpress/

 


   
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(@femi16)
Member Customer
Joined: 6 years ago
Posts: 13
Topic starter  

Hi Astghik,

My content type supports commenting indeed. I have always been using wpDiscuss on my site. The link below shows a staging site of my live site where wpDiscuz 5.1.0 is being used and it was when I upgraded to verion 5.1.2 that I noticed that wpDiscuz is no longer showing up. Please take a look of proof that it was working before:

https://www.screencast.com/t/qQKnN5M4

Regards

Femi


   
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Astghik
(@astgh)
Illustrious Member Admin
Joined: 6 years ago
Posts: 5923
 

Hi femi16,

This is the specific case.  We'll need admin accesses to find the issue. Could you please send admin login details to support[at]gvectors.com email address. 


   
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Astghik
(@astgh)
Illustrious Member Admin
Joined: 6 years ago
Posts: 5923
 

@femi16,

Did you change the theme after update wpDiscuz?  Could you please change the theme and test again?

Also please deactivate all plugins one by one and check after each deactivation.


   
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(@femi16)
Member Customer
Joined: 6 years ago
Posts: 13
Topic starter  

Thanks, Astghik,

After deactivation and activation - wpdiscuz now resumes showing up.


   
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