wpDiscuz comment form is missing  

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Stableton
(@stableton)
New Member
Joined: 4 months ago
Posts: 4
05/04/2019 8:47 pm  

Hi,

I'm having an issue with my site where I can see my WPdiscuz comments just fine, but the comment box where you type the comments has disappeared. 

I've followed all the instructions here https://gvectors.com/forum/how-to-and-troubleshooting/resolved-wpdiscuz-comment-form-is-missing/ and it's still missing.

Screenshot 2019 04 05 at 17.43.54

If it helps I'm using the OnFleek Wordpress theme. What's weird is that the comment box field used to be there, but I recently did a clear out of old inactive plugins that I didn't use and since then it seems to have disappeared. Could that have caused it? If so I can't remember which plugins I removed as it was a while ago.

I've also deactivated and removed WPDiscuz and then reinstalled the plugin. That didn't work.

This topic was modified 4 months ago by Stableton

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Astghik
(@astghik)
Support Team Admin
Joined: 2 years ago
Posts: 3066
06/04/2019 12:11 pm  

Hi @stableton,

Please leave some example URL to allow us to check it. 

What's weird is that the comment box field used to be there, but I recently did a clear out of old inactive plugins that I didn't use and since then it seems to have disappeared. Could that have caused it? 

No. I don't think that the problem is caused because of deleting the plugins. Probably you've updated some plugins or active theme and it caused the issue. 


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Stableton
(@stableton)
New Member
Joined: 4 months ago
Posts: 4
08/04/2019 4:18 pm  

Hi @Astghik,

Here is a link https://www.stablevehiclecontracts.co.uk/blog/car-tyre-pressure-guide/

As you'll see there is a comment from when someone left one when our comment box was working, but now it has disappeared. I don't think it's any CSS rules either, I've had a look. We are using display: none on our old comment box as this was part of the Wordpress theme.

This post was modified 4 months ago 2 times by Stableton

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Astghik
(@astghik)
Support Team Admin
Joined: 2 years ago
Posts: 3066
08/04/2019 5:02 pm  

@stableton,

Check the WordPress post "Allow Comments" option. This option is located on all posts/pages edit page.

1) Make sure the "Discussions" admin-box is allowed using "Screen Options" in "Edit Post" admin page:

wpDiscuz-form-missing

2) Find the "Discussions" admin-box below and make sure "Allow Comments" option is turned on.

wpDiscuz-form-missing-2


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Stableton
(@stableton)
New Member
Joined: 4 months ago
Posts: 4
08/04/2019 5:46 pm  

Hi @Astghik,

This has always been toggled on.

Screenshot 2019 04 08 at 14.35.08


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Astghik
(@astghik)
Support Team Admin
Joined: 2 years ago
Posts: 3066
08/04/2019 5:57 pm  

@stableton,

Please check out the points mentioned here, and leave some feedback for each one

https://gvectors.com/forum/how-to-and-troubleshooting/resolved-wpdiscuz-comment-form-is-missing/#post-349

Also please leave the screenshots of the Forum Settings page. 

Default form edit screen


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