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Our team is currently on holiday, so support will be limited during this period. Response times may be slower than usual, and some inquiries may be delayed. We appreciate your patience and understanding, and we’ll resume our usual support by the end of August.

 

Verified customer when not logged in

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(@dannyn)
Eminent Member
Joined: 7 years ago
Posts: 35
Topic starter  

Hi,

we noticed that when a customer leaves a review, regardless of their email being in the customer database in woocommerce, they do not show up as verified customer reviews unless they first logged in (which we don't really expect any of our customers to do)

please let us know how we can fix this so that the customer emails get recognized verified customers in the reviews section


   
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Astghik
(@astgh)
Illustrious Member Admin
Joined: 8 years ago
Posts: 6444
 

Hi  dannyn,

Please navigate to Dashboard > Comments > Settings > General admin page, enable the "Use guest email to detect registered account" option.

More info here: 

https://wpdiscuz.com/docs/wpdiscuz-documentation/settings/general-settings/#guest_email_to_detect_account

 


   
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(@dannyn)
Eminent Member
Joined: 7 years ago
Posts: 35
Topic starter  

Thanks, we missed this one for some reason


   
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