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Our support team is currently on holiday from December 25, 2025 to January 7, 2026, and replies may be delayed during this period.
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Topic starter
08/08/2018 1:03 pm
Hi,
we noticed that when a customer leaves a review, regardless of their email being in the customer database in woocommerce, they do not show up as verified customer reviews unless they first logged in (which we don't really expect any of our customers to do)
please let us know how we can fix this so that the customer emails get recognized verified customers in the reviews section
08/08/2018 3:17 pm
Hi dannyn,
Please navigate to Dashboard > Comments > Settings > General admin page, enable the "Use guest email to detect registered account" option.
More info here:
Topic starter
09/08/2018 11:19 am
Thanks, we missed this one for some reason