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Site host change - WPDiscuz not working  

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4720PMt
(@4720pmt)
Member Customer
Joined: 1 year ago
Posts: 15
22/01/2020 5:13 am  

It works in that a visitor can leave a comment. I can see the comment and approve it though the notification is taking hours when before it was minutes.

When I approve the comment the approved comment never appears on the live site page, despite clearing DNS and history numerous times and rechecking.

In an effort to correct, if disable WPDiscuz and reinstall it will that help? Can I do this WITHOUT losing all of the thousands of existing comments I already have on my site?

www.about-air-compressors.com is the site in question. WPDiscuz worked fine before the site move.

Thanks.


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Elvina
(@elvina)
Prominent Member Moderator
Joined: 7 months ago
Posts: 757
22/01/2020 2:41 pm  
Posted by: @4720pmt

In an effort to correct, if disable WPDiscuz and reinstall it will that help? Can I do this WITHOUT losing all of the thousands of existing comments I already have on my site?

Comments – wpDiscuz doesn’t affect any data. You can install and uninstall whenever you want without any worries.


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4720PMt
(@4720pmt)
Member Customer
Joined: 1 year ago
Posts: 15
23/01/2020 7:02 pm  

Thank you. WP Discuz deactivated, removed and reinstalled. Problem persists.


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Elvina
(@elvina)
Prominent Member Moderator
Joined: 7 months ago
Posts: 757
24/01/2020 12:31 pm  

@4720pmt,

It seems there is a cache issue.
Do you have the cache plugins installed? If yes please deactivate those plugins and check again.
Please don't forget to delete all caches and press CTRL+F5(twice) on the frontend before checking.


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