Notifications
Clear all

Limited Support

Our support team is currently on holiday from December 25, 2025 to January 7, 2026, and replies may be delayed during this period.

We appreciate your patience and understanding while our team is away. Thank you for being part of the gVectors community!

Merry Christmas and Happy Holidays! 🎄

Regenerate Vote Metas

4 Posts
2 Users
0 Reactions
1,527 Views
 divi
(@divi)
New Member
Joined: 6 years ago
Posts: 4
Topic starter  

I get the following messages in the dashboard after the update but when I click and then click the regenerate button the page just refreshes but nothing else happens and the messages are still there. any ideas? thanks

Comment votes meta data need to be regenerated Regenerate Vote Metas

Comments votes data need to be regenerated Regenerate Vote Data

Please synchronize comment data for the best performance and fastest experience Synchronize Commenters Data



   
Quote
Astghik
(@astgh)
Illustrious Member Admin
Joined: 8 years ago
Posts: 6581
 

Hi @divi,

Please send the admin login details to info[at]gvectorscom email address, I'll ask the developers to check the issue for you. 



   
ReplyQuote
 divi
(@divi)
New Member
Joined: 6 years ago
Posts: 4
Topic starter  

could you point me to some possible solutions as i prefer not to hand over admin access to my site

thanks



   
ReplyQuote
Astghik
(@astgh)
Illustrious Member Admin
Joined: 8 years ago
Posts: 6581
 

@divi,

We could not find such an issue on our test websites. Please try to deactivate the plugins one by one and check after each deactivation. Probably this is a plugin conflict. 



   
ReplyQuote
Share:
Scroll to top