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Limited Support
Our team is currently on holiday, so support will be limited during this period. Response times may be slower than usual, and some inquiries may be delayed. We appreciate your patience and understanding, and we’ll resume our usual support by the end of August.
Topic starter
11/09/2018 10:00 pm
This has happened to three commenters who have let me know via Facebook and Twitter. Some have had the following message:
SyntaxError: Unexpected token Y in JSON at position 0
Can you advise?
12/09/2018 1:57 pm
Hi Farmersgirl,
Could you please leave your website URL to allow us to check it?
Topic starter
12/09/2018 10:08 pm
My website is www.farmersgirlkitchen.co.uk
13/09/2018 12:40 pm
Hi Farmersgirl,
You use some security plugin, that doesn't allow users to comment. Please deactivate all plugins one by one and check after each deactivation to find the problem maker plugin.
13/09/2018 5:27 pm
I'm having the same issue. The site is https://tacklentravel.com/
I deactivated plugins but it still will not allow comments and blocks the comment. It gives this error " Blocked as suspected bot."
Topic starter
13/09/2018 10:21 pm
Thank you, I have found the offending plugin and deactivated it.