Hi takeo,

We need admin access to find and fix the issue, could you please send admin login details to support[at]gvectors.com email address?

Thank you so much!

I will send soon with e-mail

TOM,

I sent login details to info@gvectors.com & support@gvectors.com

check it!

Thank you so much!

Im looking forword to it!

TAKEO

>TOM

hello,

Is this still working?

All plugins have a pic of code which generates a new post type. In this code you should make sure it includes part. It allows to support comments:
"support" => array("title", "editor", "thumbnail", "author", "custom-fields", "comments")

The whole code should looks like this:

Please try to find this code in the QA plugin you use:

$args = array(
			'labels'             => $labels,
	                'description'        => __( 'Description.', 'your-plugin-textdomain' ),
			'public'             => true,
			'publicly_queryable' => true,
			'show_ui'            => true,
			'show_in_menu'       => true,
			'query_var'          => true,
			'rewrite'            => array( 'slug' => 'book' ),
			'capability_type'    => 'post',
			'has_archive'        => true,
			'hierarchical'       => false,
			'menu_position'      => null,
			'supports'           => array( 'title', 'editor', 'author', 'thumbnail', 'excerpt', 'comments' );
	

register_post_type( 'dw-question', $args );