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Topic starter
18/08/2016 12:51 pm
Hello. My website rely heavily on imported Facebook comments through another plugin called SNAP.
Avatars are displayed correctly on the default WP comments but when I installed and activated wpDiscuz, all users avatars were replaced by the default site avatar.
When I switched back to WordPress comment, they came up well again. Please is there a way this can be fixed? I will so much like to use your plugin but I need to get the profile picture working correctly.
Thanks
18/08/2016 4:46 pm
Hi ats2010,
I switched back to WordPress comment
Do you mean deactivating wpDiscuz?
Also do you have profile plugin?
Topic starter
18/08/2016 5:03 pm
Hi VaroS
Yes, I meant "when I deactivated wpDiscuz..."
And yes, I have Users Ultra Lite installed. I integrated it with wpDiscuz by inserting the code provided in wpDiscuz settings. When I had this issue, I removed the code from my function.php file to see if it is the cause of the problem but it is not. The correct profile avatar for commenters still did not come up again until I deactivated wpDiscuz.
Thanks
Topic starter
20/08/2016 3:20 am
Any further help on this please?
20/08/2016 3:05 pm
ats2010,
Please just tell uswpDiscuz version and Users Ultra Lite version.
20/08/2016 4:49 pm
ats2010,
We have checked and must say that your Lite version does not support avatars. This function is available in the PRO. That's why you have such issue.
Here is the URL: https://wordpress.org/plugins/users-ultra/
PRO version supports Facebook, Gravatar and Custom User's Avatar.