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Khalid
(@mian2016)
Member Customer
Joined: 4 years ago
Posts: 25
05/08/2017 10:28 pm  

Hi wpDiscuz Support Team & User Community

  • I do not allow guests to comment on my site.
  • Guests can read comments entered by other and it's working fine.
  • However, when someone logs in, very strangely, all comments disappear and he can see only his own comments.

How can I configure the settings so that everyone can "read" all the comments entered by anyone?

Any guidance?

Regards,

Khalid Mian


Quote
Tom
 Tom
(@tomson)
Support Team Admin
Joined: 5 years ago
Posts: 2966
05/08/2017 11:20 pm  

You have cache issue. Please delete all caches or disable all cache plugins and test ti again. Also, navigate to Dashboard > Comments > Settings and click on [Refresh comment optimization] button.


ReplyQuote
Khalid
(@mian2016)
Member Customer
Joined: 4 years ago
Posts: 25
06/08/2017 8:39 pm  

Hi Tom,

Thanks for your reply.

  1. I'm not using any cache plugin.
  2. I clicked that [Refresh comment optimization] button, but didn't work.

Still stuck with the problem, I started conventional troubleshooting by deactivating one plugin at a time. With 71 active plugins, it was a long way but I'm glad that I caught the culprit.

I'm sharing my finding here with a view that it might help other users.

It was [View own posts and media library items only] plugin. It's a great plugin but I didn't know that it effects the front-end as well.

I unchecked the relevant box and the issue was resolved. I'm sharing a screenshot of the plugin settings page for community info.

I highly appreciate your quick responses and valuable help. God bless you!

Regards,

Khalid Mian

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Tom liked
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Tom
 Tom
(@tomson)
Support Team Admin
Joined: 5 years ago
Posts: 2966
07/08/2017 11:29 pm  

Thank you very much for sharing this information.


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