Notifications
Clear all
Topic starter
15/08/2018 3:27 pm
Hi,
so we are having an issue with images generally, where we can't edit or add in images for reviews. This also seems to tie in with a zapier integration where we are trying to reward customers that posted an image review and we just can't see any info about images in the metadata zapier reads from the review...
please let me know how we can fix this and have the image metadata transmitted properly and generally being able to remove/add images to reviews other then through the original review/comment form
15/08/2018 3:45 pm
Hi @dannyn,
Please let me know what images are you referring to? Where are posted that images and how are you uploading them?
Topic starter
15/08/2018 3:53 pm
Hi,
we are using the addon we bought "media uploader"
16/08/2018 3:09 pm
Hi dannyn,
Please leave your website URL to allow us to check it.
16/08/2018 5:33 pm
Hi dannyn,
The images are adding at the time of commenting. After the comments are added you cannot edit or add another image in the current comment. The user can only delete own comments. This is a working logic of this addon.
Topic starter
17/08/2018 5:35 pm
we had users sending in images afterwards so we had to delete and ask them to add reviews again... but nevertheless our main issue right now is that there is no data passed on to indicate if a comment/review had an image submitted
Topic starter
30/08/2018 11:45 am
hi,
any update on the issue maybe?
30/08/2018 9:09 pm
Hi dannyn,
We'll take into consideration to add such a functionality (delete files and add a new one using edit button) for future releases.
Topic starter
31/08/2018 1:23 pm
please check my last reply, I noted that the main issue with no metadata indicating a review has an image or not is our main concern and not the deleting and adding of images
31/08/2018 6:23 pm
All Information about comments attachments is saving in the wpprefix_commentmeta table, as shown in the screenshot.
e.g. if you need to know has the comment(review) attachment (image) or not, call the get_comment_meta() function with these arguments:
- commment_ID,
- 'attachment_images',
- true
for the comment with ID=5 the function call will be:
get_comment_meta(5, 'attachment_images', true).
The same logic is with audio, video files, etc.