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Invalid captcha code - can't post comments

✦ Summarize Topic

How-To and Troubleshooting

Last Post by Donna 9 years ago

5 Posts

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Donna

(@lovefraud)

Member Customer

Joined: 9 years ago

Posts: 4

Topic starter

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15/04/2017 11:01 pm [#1264]

Hello,

I have implemented Discuz and I cannot post comments with a test user. I get the error code "Invalid Captcha Code"

I have turned off all captcha/spam plugins

I notice that options seem to be missing on the show/hide page. I do not see the options for:

Hide the CAPTCHA field for guests

Show the CAPTCHA field for loggedn in users

Show the website url field.

Please help

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Donna

(@lovefraud)

Member Customer

Joined: 9 years ago

Posts: 4

Topic starter

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17/04/2017 8:20 pm

Can someone please help? We have purchased multiple add ons and this is not working.

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Tom

(@tomson)

Famed Member Admin

Joined: 11 years ago

Posts: 4245

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17/04/2017 10:44 pm

Hi Donna,

I'm sorry but this kind of issues can't be debugged and fixed from front-end. We need admin access to be able check it and find some solution. Could you please send admin login details to support[at]gvectors.com email address?

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Donna

(@lovefraud)

Member Customer

Joined: 9 years ago

Posts: 4

Topic starter

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17/04/2017 11:06 pm

Thank you so much for your reply. We are installing WPDiscuz as part of a big upgrade and we will get back to you when we can provide admin credentials.

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Donna

(@lovefraud)

Member Customer

Joined: 9 years ago

Posts: 4

Topic starter

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21/04/2017 6:19 pm

Hello - I sent login credentials yesterday, and just sent them again today. Can you please help? I want to go live with our site, and this is the biggest problem to solve.

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