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Topic starter
22/10/2019 9:41 am
Hi
Thanks for the plugin.
It has worked great for all my sites.
I am having an issue with a site.
Everything seems to work ok except for
- Connect with facebook (facebook app)
and
- Comment facebook share.
When I click on button nothing happens. I tried chrome and firefox
thanks
Topic starter
22/10/2019 7:55 pm
Hi
good day
Thanks for the quick reply!
:
https://nedik.com/vida-sana/primeros-sintomas-de-embarazo/#comment-733
23/10/2019 3:37 pm
We've checked your website, you have some js errors that caused the issue (screenshot below). Once you solve the errors it'll work fine.
Topic starter
23/10/2019 8:25 pm
Thanks a lot!
Appreciate a lot your help
Any suggestions on where I could start trying to solve error? or waht could be causing it
thanks!
Topic starter
23/10/2019 11:21 pm
Just noticed that it only happens with facebook.
The other social media seems to be working ok.
Hope this helps
thanks!
24/10/2019 1:25 pm
This is something specific on your website. We don't find such an issue on our test sites thus cannot guess which of your active plugins caused the issue. You should deactivate the plugins one by one to find the problem maker.
Don't forget to press CTRL+F5 (twice) on the frontend each time before checking.