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(@mahsook)
Active Member
Joined: 5 years ago
Posts: 8
Topic starter  

@tomson

Hi

I use wpdiscuz and I want pending comments show up on the post page with the alert of " Comment awaiting moderation" for comment authors until it is approves by admin.

I there any solution?


   
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(@mahsook)
Active Member
Joined: 5 years ago
Posts: 8
Topic starter  

In fact I want pending moderation comments to be displayed for anonymous user who posted the comment after refreshing the page.


   
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Astghik
(@astgh)
Illustrious Member Admin
Joined: 6 years ago
Posts: 5944
 

Hi @mahsook,

wpDiscuz is designed to work in this way. Please leave your website URL to allow us to check what's wrong in your website. 


   
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(@mahsook)
Active Member
Joined: 5 years ago
Posts: 8
Topic starter  

@astghik

These are my websites:

https://phdtest.ir/

https://mastertest.ir/


   
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Astghik
(@astgh)
Illustrious Member Admin
Joined: 6 years ago
Posts: 5944
 

@mahsook,

Could you please send the admin login details of one of the websites to info[at]gvectors.com to allow us to check it? 


   
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(@mahsook)
Active Member
Joined: 5 years ago
Posts: 8
Topic starter  

@astghik

I have sent you admin login details.

tnx


   
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Astghik
(@astgh)
Illustrious Member Admin
Joined: 6 years ago
Posts: 5944
 

ok, @mahsook thank you,

We'll check and back to you asap. 

 


   
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Astghik
(@astgh)
Illustrious Member Admin
Joined: 6 years ago
Posts: 5944
 

@mahsook

We see two wpDiscuz plugins installed on your website. Please let us know have you done any customizations in the wpDiscuz plugin? 

wpDiscuz

   
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(@mahsook)
Active Member
Joined: 5 years ago
Posts: 8
Topic starter  

@astghik

No. it's a mistake and the inactive one can be removed. 

By the way the problem cant' be from this. Because duplication of  plugin occured a few hours ago. But we have this problem for months.


   
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Astghik
(@astgh)
Illustrious Member Admin
Joined: 6 years ago
Posts: 5944
 

ok @mahsook,

Please install and activate the Duplicator — WordPress Migration Plugin, backup your WordPress site and send it to info[at]gvectors.com email address to allow us to check it.


   
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(@mahsook)
Active Member
Joined: 5 years ago
Posts: 8
Topic starter  

@astghik

Unfortunately, our site's backups will be huge and it's impossible to do this.


   
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Astghik
(@astgh)
Illustrious Member Admin
Joined: 6 years ago
Posts: 5944
 

ok @mahsook,

please compress/zip your active theme and plugins and send those to info[at]gvectors.com email address. 


   
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(@mahsook)
Active Member
Joined: 5 years ago
Posts: 8
Topic starter  

@astghik

I have sent you an email from mahsa.bshr@gmail.com


   
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Astghik
(@astgh)
Illustrious Member Admin
Joined: 6 years ago
Posts: 5944
 

Thank you @mahsook,

As far as you're using the native WordPress pagination type, the comments awaiting for moderation disappear. If you uncheck the checkbox at the beginning of “Break comments into pages with…” option it'll work properly. The option is located in the Dashboard > Settings > Discussion admin page.

More info here:

https://wpdiscuz.com/docs/wpdiscuz-documentation/settings/comment-list-settings/#pagination

 


   
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(@mahsook)
Active Member
Joined: 5 years ago
Posts: 8
Topic starter  

Thanks for your response. We have disabled native WordPress pagination type and the problem is resolved for new comments but replies to older comments still have the problem.

 


   
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Astghik
(@astgh)
Illustrious Member Admin
Joined: 6 years ago
Posts: 5944
 

@mahsook,

Developers found the reason for the issue. It'll be fixed in the next version release. 


   
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