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(@scottpaul)
Member Customer
Joined: 7 years ago
Posts: 29
Topic starter  

Hello,

I have a developmental test site that we implemented WPDiscuz but having an issue where the admin comments/replies are not showing on the test site. All comments are there in the backend and they also show if WPDiscuz is disabled and the WP native comment system is on.

Please see this for an example:

https://qa.concretesealerreview.com/what-is-the-best-concrete-sealer/

Not sure if it matters, but I am switching from IntenseDebate to WPDiscuz. Maybe a clean import for IntenseDebate would fix it?

Any ideas? 


   
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 Tom
(@tomson)
Famed Member Admin
Joined: 9 years ago
Posts: 4168
 

As far as I see the problem is solved. The only issue I see is the [Post Comment] button style. It seems your theme doesn't have default style for submit buttons. Please navigate to Dashboard > Comments > Settings > Styling admin page, put this CSS code in Custom CSS Code textarea, save it, delete all caches and do Ctrl+F5 on frontend:

#wpcomm .wc-field-submit input[type="submit"] {
padding: 7px 15px;
border: 1px solid #226199;
background: #226199;
color: #ffffff;
font-size: 14px;
margin-top: 5px;
}

It will look like this:

2017 12 06 0056

   
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(@scottpaul)
Member Customer
Joined: 7 years ago
Posts: 29
Topic starter  

Hi,

No, it is not solved. It only shows comments from the guests and none of the replies from the administrator that should be nested under each guest comment. 

It works fine with the WP native comment system.

Thanks for the tip on the button


   
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(@scottpaul)
Member Customer
Joined: 7 years ago
Posts: 29
Topic starter  

See pictures showing what I mean. One shows with WPDiscuz and admin comments missing. The other shows it correctly within WP comment system.

  

Screen Shot 2017 12 05 at 7.50.47 PM
Screen Shot 2017 12 05 at 7.48.29 PM

 


   
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Astghik
(@astgh)
Illustrious Member Admin
Joined: 6 years ago
Posts: 5872
 

Hi Scott,

This is definitely migration issue. Some data have been migrated from  IntenseDebate have been migrated incomplete or incorrect. We can't say an exact reason, however we can debug your problem through Dashboard if you send admin login details to support[at]gvectors.com email address. 


   
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(@scottpaul)
Member Customer
Joined: 7 years ago
Posts: 29
Topic starter  

Thank you. Email sent.


   
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 Tom
(@tomson)
Famed Member Admin
Joined: 9 years ago
Posts: 4168
 

Thank you Scott,

We've received your email. I'll update soon.


   
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(@scottpaul)
Member Customer
Joined: 7 years ago
Posts: 29
Topic starter  

Hi Tom,

I updated WP version to 4.9.1 today and all now all the comments show. Very strange. 

https://qa.concretesealerreview.com/best-brick-paver-sealer/


   
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 Tom
(@tomson)
Famed Member Admin
Joined: 9 years ago
Posts: 4168
 

Yes, we see too. That's great news!


   
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