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Comments do not show up until page is refreshed

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How-To and Troubleshooting

Last Post by Astghik 7 years ago

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Nathan

(@oldseaminer)

Member Customer

Joined: 10 years ago

Posts: 10

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15/03/2019 8:35 am [#3639]

I am running the latest version of wpdiscusz and wpdiscusz media uploader. When users post comments, they do not show up on the page unless the page is manually reloaded. The comment status animation simply goes on forever.

I have elimated all caching by changing hosts (bluehost). I have disabled all plugins to test. I have tried with "Use WordPress native AJAX functions " on and off.

I have tried all three settings under live update. When I set "Always check for new comments and update automatically " and set it to 10 seconds, the comment posts, but the comment never disappears from the submission form and the page has to be reloaded before the user can post another comment.

This seems to have been happening for about six weeks now. I was on a very old version of the plugin and updated to the latest and still have same issues. On newest version of wordpress.

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Astghik

(@astgh)

Illustrious Member Admin

Joined: 8 years ago

Posts: 6645

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15/03/2019 1:04 pm

Hi @oldseaminer,

Please leave some example URL to allow us to check it.

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Nathan

(@oldseaminer)

Member Customer

Joined: 10 years ago

Posts: 10

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15/03/2019 3:34 pm

 http://cavstheblog.com/?p=55449

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Astghik

(@astgh)

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Joined: 8 years ago

Posts: 6645

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15/03/2019 5:01 pm

Hi @oldseaminer,

Please check the following options:

1. Navigate to Dashboard > Comments > Settings > Addons admin page and check if the post types support uploading

2. On the same page make sure user roles allowed to upload files.

3. Allow guests to upload files option also should be enabled.

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Nathan

(@oldseaminer)

Member Customer

Joined: 10 years ago

Posts: 10

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16/03/2019 4:19 am

I have attached a picture of my uploader settings, but this behavior persists even with the plugin turned off.

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Astghik

(@astgh)

Illustrious Member Admin

Joined: 8 years ago

Posts: 6645

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16/03/2019 11:47 am

Hi @oldseaminer),

We've checked your website and it seems the issue is solved. Probably it was some cache issue. Please press CTRL+F5 twice on frontend before checking.

http://cavstheblog.com/?p=55449#comment-310431

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