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denisvs
(@denisvs)
Member Customer
Joined: 1 year ago
Posts: 2
26/03/2019 10:01 pm  

I set the update time for comments (30 seconds). Comments in my active thread are updated (reloading).

But at the same time, comments that open new branches are not updated at all (do not appear).

That is, if someone comes in and just leaves a new independent comment (not in the active branch), it will not appear.

Can you fix it?


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Astghik
(@astghik)
Support Team Admin
Joined: 2 years ago
Posts: 3825
27/03/2019 1:51 pm  

Hi @denisvs,

Could you please leave some example URL to allow us to check it. 


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