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wpchef
(@wpchef)
Member Customer
Joined: 1 month ago
Posts: 4
19/02/2019 11:35 am  

Hello,

I created a LMS website with Learndash and my student aren't seeing all the comments. All child comment are missing. When WPDiscuz is disabled, all comments are showing up so it's not a Comment Setting issue.

Admins can see all comments but students can't (but comment counter display the right number of comments). Maybe it's a capability issue ?

Thanks for your help.
Alex

Note : My website runs on WP 4.9.9 with PHP 7.0


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Astghik
(@astghik)
Support Team Admin
Joined: 1 year ago
Posts: 1961
19/02/2019 11:57 am  

Hi @wpchef,


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wpchef
(@wpchef)
Member Customer
Joined: 1 month ago
Posts: 4
19/02/2019 1:00 pm  

Hello,

I already made those checks. In fact, when WPDiscuz is disabled, everything works properly.


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Astghik
(@astghik)
Support Team Admin
Joined: 1 year ago
Posts: 1961
19/02/2019 1:12 pm  

@wpchef,

Please leave your website URL to allow us to check it. 


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wpchef
(@wpchef)
Member Customer
Joined: 1 month ago
Posts: 4
22/02/2019 6:56 pm  

Hello,

Unfortunately, this is a membership site. So the content is private. Maybe you want to access to the staging version in order to check it out ?

Contact me via email in order to get the credentials (alex@wpchef.fr). Thanks


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Astghik
(@astghik)
Support Team Admin
Joined: 1 year ago
Posts: 1961
23/02/2019 12:50 pm  

Hi @wpchef,

Thank you, we've already contacted you back.


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wpchef
(@wpchef)
Member Customer
Joined: 1 month ago
Posts: 4
25/02/2019 10:03 am  

Hello,

For whatever reason, everything is working fine now. Honestly, I don't know what happened (no update was deployed).

You ca n close this ticket


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Astghik
(@astghik)
Support Team Admin
Joined: 1 year ago
Posts: 1961
25/02/2019 12:09 pm  

Thank you @wpchef for letting us know. Glad to hear that the problem is already solved. 


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