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After installing wpDiscuz, my comment box does not show up  

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dprenvip
(@dprenvip)
New Member
Joined: 7 months ago
Posts: 4
04/11/2019 2:34 pm  

My template has this <?php comments_template() ?>,I also set it according to the official steps.Empty the cache refresh, and still do not see the comment box display.I really can't help it. Crying  

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This topic was modified 7 months ago by dprenvip

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Elvina
(@elvina)
Noble Member Moderator
Joined: 9 months ago
Posts: 1046
04/11/2019 2:55 pm  
Posted by: @dprenvip

I also set it according to the official steps.

For farter support please leave some feedback for each step mentioned here:

https://gvectors.com/forum/how-to-and-troubleshooting/resolved-wpdiscuz-comment-form-is-missing/#post-349


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dprenvip
(@dprenvip)
New Member
Joined: 7 months ago
Posts: 4
05/11/2019 5:37 am  

@elvina

The first step, follow the official settings

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Second step

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third step

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the fourth step

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the fifth step

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My site does not have Jetpack installed

I tried it all, I still didn't show the comment box.

Crying


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Elvina
(@elvina)
Noble Member Moderator
Joined: 9 months ago
Posts: 1046
05/11/2019 11:25 am  

@dprenvip,

Please navigate to Dashboard > Comments > Settings > General admin page and just click the "Save Changes" button and check one more time.

If it doesn't help, please send the admin login details with your website URL to info[at]gvectors.com email address to allow us to check it.


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dprenvip
(@dprenvip)
New Member
Joined: 7 months ago
Posts: 4
06/11/2019 7:56 am  

@elvina

I have installed this plugin for a while, and then I deleted it. Now I have found that the reinstallation is not displayed. Is the main data that was installed before has been written to my server?


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Elvina
(@elvina)
Noble Member Moderator
Joined: 9 months ago
Posts: 1046
06/11/2019 12:09 pm  

@dprenvip,

As we've mentioned here the wpDiscuz uses the default WordPress comment storage system. All comments are on your database and all comments are manageable in Dashboard > Comments admin page. Nothing will be lost if you deactivate the plugin. 


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dprenvip
(@dprenvip)
New Member
Joined: 7 months ago
Posts: 4
07/11/2019 6:30 am  

@elvina

Will my settings in wpDiscuz form a form and store it in my database? Because this may be the reason why the comment box is not displayed after reinstallation.


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Elvina
(@elvina)
Noble Member Moderator
Joined: 9 months ago
Posts: 1046
07/11/2019 12:56 pm  

@dprenvip,

 Please send the admin login details with your website URL to info[at]gvectors.com email address to allow us to check it.


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