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[Solved] The number of activation exceeded limit. Please connect with support!

3 Posts
2 Users
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Posts: 2
Customer
Topic starter
(@mtman)
Member
Joined: 3 years ago

Hello,

I recently purchased the Google ReCaptcha add-in (order #41209) and after working with my staging site (a subdomain of my live site) and pushing it live, I did some additional testing where I deactivated the add-on before reactivating it. Upon reactivating it and entering the activation key, I was met with the following message:

“The number of activation exceeded limit. Please connect with support!”

Is there a way to resolve this as well as prevent it from occurring in the future when I do similar testing?

Thanks,

Jeff

2 Replies
Astghik
Posts: 6152
Admin
(@astgh)
Illustrious Member
Joined: 7 years ago

@jeff-brownscheidle,

The activation key is just reset. Now you can activate the addons on a live site. 

Posts: 2
Customer
Topic starter
(@mtman)
Member
Joined: 3 years ago

All set now, thanks!

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