Notifications
Clear all

Limited Support

Our team is currently on holiday, so support will be limited during this period. Response times may be slower than usual, and some inquiries may be delayed. We appreciate your patience and understanding, and we’ll resume our usual support by the end of August.

 

[Solved] The number of activation exceeded limit. Please connect with support!

3 Posts
2 Users
1 Reactions
1,064 Views
Posts: 2
Customer
Topic starter
(@mtman)
Member
Joined: 3 years ago

Hello,

I recently purchased the Google ReCaptcha add-in (order #41209) and after working with my staging site (a subdomain of my live site) and pushing it live, I did some additional testing where I deactivated the add-on before reactivating it. Upon reactivating it and entering the activation key, I was met with the following message:

“The number of activation exceeded limit. Please connect with support!”

Is there a way to resolve this as well as prevent it from occurring in the future when I do similar testing?

Thanks,

Jeff

2 Replies
Astghik
Posts: 6450
Admin
(@astgh)
Illustrious Member
Joined: 8 years ago

@jeff-brownscheidle,

The activation key is just reset. Now you can activate the addons on a live site. 

Posts: 2
Customer
Topic starter
(@mtman)
Member
Joined: 3 years ago

All set now, thanks!

Share:
Scroll to top