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Problem ReCaptcha - error and display issue help needed

 
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wpDiscuz - Google ReCaptcha
Last Post by Elvina 4 years ago
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Posts: 11
 JAH THOMAS
Customer
Topic starter
Dec 15, 2020 5:14 pm
(@jah-thomas)
Member
Joined: 4 years ago

Hello, I have purchased your plugin and it is active on my website, as I already indicated currently I have registered a single ReCaptcha account and the code is being used for both my contact form plugin and your plugin so why is so is ReCaptcha not being displayed on your plugin and the divi contact form module. Why is it your Recaptcha not being display when your plugin is active and using the code see below.

I have installed a staging site can i activate the Recaptcha on staging site for testing?

Capture5
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5 Replies
Elvina
 Elvina
(@elvina)
Joined: 5 years ago

Support
Posts: 1403
Dec 16, 2020 3:33 pm
Reply toJAH THOMAS

@jah-thomas,

As I already mentioned there is two ReCaptcha on your website, and once display the first one, the second one can't be displayed. You can not use two ReCaptcha together.

I have installed a staging site can i activate the Recaptcha on staging site for testing?

Sure you can.

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 JAH THOMAS
Customer
(@jah-thomas)
Joined: 4 years ago

Member
Posts: 11
Dec 17, 2020 1:18 pm
Reply toElvinaElvina

@elvina thanks for coming back what are you saying I cannot use the code more than once's on my site. I am not using two ReCaptcha, rather I am using the code two time I would think that is different from using two ReCaptcha? How else would can i protect my contact form?

Below is the form where i am entering the code i only have one Recaptcha registered to my domain in google. since this form as well as your require a code how do you suggest i get them both to work as without a code the contact form and your plugin won't work.

 

contact
This post was modified 4 years ago by JAH THOMAS
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Elvina
 Elvina
(@elvina)
Joined: 5 years ago

Support
Posts: 1403
Dec 17, 2020 3:50 pm
Reply toJAH THOMAS
Elvina

@jah-thomas,

 How else would can i protect my contact form?

Below is the form where i am entering the code i only have one Recaptcha registered to my domain in google. since this form as well as your require a code how do you suggest i get them both to work as without a code the contact form and your plugin won't work.

Please note the wpDiscuz – Google reCAPTCHA add-on only display in the pages where the wpDiscuz plugin is loaded, thus it can't be displayed on the contact form you mentioned above post.

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 JAH THOMAS
Customer
(@jah-thomas)
Joined: 4 years ago

Member
Posts: 11
Dec 17, 2020 5:26 pm
Reply toElvinaElvina
Elvina

@elvina yes I understand that hence the reason for me adding the code in the contact form however when I do that your plugin does not display as you already indicated so my question is how do I get your plugin to work alongside the contact form. As already indicated i have set your plugin to show only for guess users.

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Elvina
 Elvina
(@elvina)
Joined: 5 years ago

Support
Posts: 1403
Dec 18, 2020 1:38 pm
Reply toJAH THOMAS
Elvina
Elvina

@jah-thomas,

As I already mentioned in the above post, the wpDiscuz – Google reCAPTCHA only displays in the pages where the wpDiscuz plugin is being loaded, so we are really sorry but there is no way to load it on the contact form.

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Topic Tags:  reCAPTCHA v3 (2) , ReCaptcha v3 conflict (1) , ReCaptcha v3 display iss (1) ,
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