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[Solved] In Threaded Layout, ALL Like Counts Stay at 0 Even With Likes  

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Curtis
(@cbisel16)
Member Customer
Joined: 3 years ago
Posts: 50
05/02/2020 5:27 am  

I just decided to switch my main forums (that have been running for a year or 2 now) from the Extended Layout to the Threaded Layout.

After switching to the Threaded Layout, and then updating and clearing out all of the "forum maintenance" options (caches, statistics etc on the wpForo Dashboard page), I am having an issue with the "thumbs up" counts — I wasn't having a problem with the counts in the Extended Layout before switching to Threaded.

Now the "thumbs up" counts ALL read "0" (zero), even if they had likes before. And even weirder, if I go to a post without a like (one without it saying "xxx liked" or "You liked" underneath it, and click the thumbs up, THEN it changes to 1 next to the thumb icon. BUT, if if I then reload the page, then it goes back to the count of 0 for that post, but underneath the 0 count, it reads "You liked." So, the system is accepting the likes, it's just not displaying the count correctly.

I even tried logging in with multiple accounts and testing with a brand new topic, and the counts are still 0 after I reload the page.

Screen Shot 2020 02 04 at 5.17.04 PM

I tried clearing all the caches (including my main CDN one) and updating the statics etc. on the wpForo dashboard page, but still no counts.

If I click on the thumbs button again the unlike it — one with a single like but showing a 0 count, then the count changes to -1!??

Screen Shot 2020 02 04 at 5.23.39 PM

If I then reload that page, it then goes to a 0 count again.

Screen Shot 2020 02 04 at 5.26.08 PM

I updated wpForo to 1.7 that just came out last night or wo, and the same problem exists. 

 

Does anyone know how to fix this issue? 


Elvina
(@elvina)
Honorable Member Moderator
Joined: 6 months ago
Posts: 569
05/02/2020 2:10 pm  

Hi @cbisel16,

Please register and open a new support topic in the wpForo Support Forum.
This is the gVectors support forum. Here we only support the wpForo paid add-ons.


Curtis
(@cbisel16)
Member Customer
Joined: 3 years ago
Posts: 50
05/02/2020 10:42 pm  

@elvina, ah sorry about that. I just posted my question there at the appropriate website. Thanks letting me know. 🙂

 

For anyone else looking for a solution to this same issue, here's a link to my new thread at the other site.

 


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