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[Closed] Whatsapp sharing error from mobile and laptop

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(@nabros)
Posts: 10
Member Customer
Topic starter
 

Wanted to report the following bug :

1 . When we share a comment on WhatsApp mobile device (by clicking the share button on the comment) the link that propagates from the website comment to whatsapp  is of the post /page link and not the comment link with the comment number

2. The WhatsApp sharing does not work on desktop/ Mac computers - as it asks for the WhatsApp to be downloaded vs recognizing the app already present on the machine.

 
Posted : 15/06/2020 9:00 pm
Elvina
(@elvina)
Posts: 1403
Support
 

Hi @nabros,

Please note all questions related to the wpDiscuz free plugin should be asked in the wpDiscuz.com support forum. Here we only support issues related to wpDiscuz paid addons. 

 
Posted : 16/06/2020 10:40 am
(@nabros)
Posts: 10
Member Customer
Topic starter
 

We are a current paid client. So not sure what you mean by free ?But anyways, if this can be addressed great. 

 
Posted : 16/06/2020 11:55 pm
 Tom
(@tomson)
Posts: 4168
Famed Member Admin
 
Posted by: @nabros

We are a current paid client. So not sure what you mean by free ?But anyways, if this can be addressed great. 

Hi @nabros,

@elvina means all questions and issues related to the core free wpDiscuz plugin should be asked and supported in the wpDiscuz Support forum: https://wpdiscuz.com/community/

This support forum is only for wpDiscuz Addons. Your question is not related to any addons, it's related to the free core wpDiscuz plugin, so it should be asked there: https://wpdiscuz.com/community/

2020 06 17 0025
 
Posted : 17/06/2020 12:26 am
(@nabros)
Posts: 10
Member Customer
Topic starter
 

We have tried to log in to that forum and post the same, but it does not allow us to log in.

Do we need to register again?

 
Posted : 17/06/2020 2:14 am
Elvina
(@elvina)
Posts: 1403
Support
 

@nabros,

Do we need to register again?

Yes, first you should register.

 
Posted : 17/06/2020 1:23 pm
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