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wpDiscuz Emoticons

10 Posts
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Posts: 7
Customer
Topic starter
(@prettygirl)
Member
Joined: 8 years ago
Hello,

I just purchased this add-on but when i activate it i get this message"Sorry, you are not allowed to access this site." can you walk me through adding this. I also sent you an email with my order number. 

9 Replies
Posts: 4213
 Tom
Admin
(@tomson)
Famed Member
Joined: 10 years ago

Please make sure you're admin. Is so please deactivate all plugins (except wpDiscuz) then activate this addon, then activate other plugins.

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Posts: 7
Customer
Topic starter
(@prettygirl)
Member
Joined: 8 years ago

thank you.  I'm admin and will try this and tell you how it goes.

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Posts: 4213
 Tom
Admin
(@tomson)
Famed Member
Joined: 10 years ago

Have yo disabled all plugins? Do you know that wpDiscuz addons don't have such message, this definitly doesn't come from addons. Something is irregular in your WordPress installation. Please let me know the WP version and installation type(single, multisite)

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Posts: 7
Customer
Topic starter
(@prettygirl)
Member
Joined: 8 years ago

its Wordpress 4.7.1 and it's a single site.  I'm using ehost domain for the wordpress site.

 

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