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[Solved] Clicking an emoji, window closes, but emoji doesn't show in text field

11 Posts
3 Users
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Posts: 9
Customer
Topic starter
(@e-schlange)
Member
Joined: 4 years ago

Hi Folks,

This add-on has never worked on my site. I click the smiley face to bring up the list of emojis, then I click the emoji I want. It closes the emoji window, and I'm back at my comment entry form, but there's no emoji there.

Any idea how I could get this working? I love me some emojis!

You can try it out yourself on the site if you'd like: https://zwiftinsider.com/misused-powerups-burrito/

10 Replies
Posts: 5
(@mistermixmania)
Active Member
Joined: 9 months ago

Hi,
I have the same problem. If you found the problem, I would appreciate feedback. Thanks

2 Replies
Astghik
Admin
(@astgh)
Joined: 6 years ago

Illustrious Member
Posts: 5915

@mistermixmania, @e-schlange,

We'll check and get back to you ASAP. 

Astghik
Admin
(@astgh)
Joined: 6 years ago

Illustrious Member
Posts: 5915

@mistermixmania, @e-schlange,

We don't find such an issue on our testing websites. Please send the admin login details to info[at]gvectors.com email address. It'll help us to check and fix the issue. 

It'd be better if you create a dev/staging copy of your website in some sub-domain and send admin details to info[at]gvectors.com email address.

You can use Duplicator to create that site.

Posts: 5
(@mistermixmania)
Active Member
Joined: 9 months ago

Hello, I have sent you my access data. Have you been able to check something and find the error?

3 Replies
Astghik
Admin
(@astgh)
Joined: 6 years ago

Illustrious Member
Posts: 5915

Thank you @mistermixmania,

I'll update this topic once the developers finish checking. 

Astghik
Admin
(@astgh)
Joined: 6 years ago

Illustrious Member
Posts: 5915

@e-schlange,

The issue is fixed in the latest version (v. 7.0.15)  of the wpDiscuz – Emoticons addon. 

@mistermixmania,

We've found you've another issue on your website. One of the active plugins/theme changes the start tag and end tag accordingly &gt and &lt. 

Please deactivate the plugins/theme one by one and check after each deactivation to find the problem maker.

Keep the cache plugin (if you have) deactivated during this testing process.

Don't forget to press Ctrl+F5(twice) on the frontend each time before checking.

Customer
(@e-schlange)
Joined: 4 years ago

Member
Posts: 9

@astgh Yup, looks like it's working now. Great!

Posts: 5
(@mistermixmania)
Active Member
Joined: 9 months ago

Hello,
first of all thank you very much. excellent support.
Now it works and the emoticons can be used.

"One of the active plugins/theme changes the start tag and end tag accordingly &gt and &lt. "
At which point in the source code do I have to check this?
Or what area does that concern?
What are the negative effects?

I have one more question, but it relates to the rating. Can mam set not to refresh the page when someone gives a star? It would be nice if only the rating changed.

Many thanks for everything.

1 Reply
Astghik
Admin
(@astgh)
Joined: 6 years ago

Illustrious Member
Posts: 5915
Posts: 5
(@mistermixmania)
Active Member
Joined: 9 months ago

Ahhhh great,

Found it. Had in the filter add_filter( 'preprocess_comment', 'plc_comment_post', '', 1);
installed the following:
$incoming_comment['comment_content'] = htmlspecialchars($incoming_comment['comment_content']);

After removing everything works as it should. It was the rest of the WP comment function.

Many thanks for the support.

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