License issues?  

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walteranalytics
Posts: 3
Customer
(@walteranalytics)
Member
Joined: 2 years ago

Hello,

We've bought a license for one website. Our developer has developed successfully on localhost, but when we push to the server it doesn't work. I'm assuming it's to do with the license and maybe because you only support one site for the $35 license?

See screenshots below. 

customfields1
customfields2

Thanks

5 Replies
Tom
Posts: 2922
 Tom
Admin
(@tomson)
Support Team
Joined: 4 years ago

I think this is a migration issue. make sure you've migrated all data from the localhost. make sure wp_options table is complete moved. Also please make sure you use latest wpForo and wpForo User Custom Fields addon.

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walteranalytics
Posts: 3
Customer
(@walteranalytics)
Member
Joined: 2 years ago

Thanks.

The dev assures me that all data has been migrated and that it's probably a license issue as it seems to be doing a license check on live. May it be because our staging website is on a different domain name? 

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walteranalytics
Posts: 3
Customer
(@walteranalytics)
Member
Joined: 2 years ago

Hello,

Please provide us support if you're going to sell us a premium plugin?

Thanks

Reply
Tom
Posts: 2922
 Tom
Admin
(@tomson)
Support Team
Joined: 4 years ago

I'm sorry but we don't provide support for data migration. But we can check all issues of our plugins for sure. We'd need admin login details for deeper checking and fixing your problem. please send admin login details to support[at]gvectors.com email address.

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