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Does not save data  


Carlos Vega Corrochano
Posts: 7
(@carlos-vega-corrochano)
Member
Joined: 9 months ago

I have entered in the registry an option to select whether or not they want a certain thing, they register by selecting yes or no, but then in their profile they have not saved what they have selected in the registry.

What is the use of putting something to select if you do not save the data?
10 Replies
Carlos Vega Corrochano
Posts: 7
(@carlos-vega-corrochano)
Member
Joined: 9 months ago
Captura
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1 Reply
Elvina
Moderator
(@elvina)
Joined: 10 months ago

Noble Member
Posts: 1177

@carlos-vega-corrochano,

Sorry for the late response.

Please leave some example URL to allow us to check the issue.

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Carlos Vega Corrochano
Posts: 7
(@carlos-vega-corrochano)
Member
Joined: 9 months ago
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1 Reply
Astghik
Admin
(@astghik)
Joined: 3 years ago

Support Team
Posts: 4191
Carlos Vega Corrochano
Posts: 7
(@carlos-vega-corrochano)
Member
Joined: 9 months ago

I just put the ones you say, the radio button, and it still does not pass the data, I mark yes but when I enter my profile it is not marked either yes or no.

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5 Replies
Elvina
Moderator
(@elvina)
Joined: 10 months ago

Noble Member
Posts: 1177

@carlos-vega-corrochano,

We've just checked your website and see the issue. However, this is something specific on your website. We don't find such an issue on our test website.
Please change the role of the user with info[at]gvestors.com email address to admin and let us know. The developers will check the issue.

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Carlos Vega Corrochano
(@carlos-vega-corrochano)
Joined: 9 months ago

Member
Posts: 7

@elvina

Support is now admin in forum

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Astghik
Admin
(@astghik)
Joined: 3 years ago

Support Team
Posts: 4191

Thank you @carlos-vega-corrochano,

Please open the plugin editing feature to allow us to check it. Or it'd be better if you install and activate the Duplicator — WordPress Migration Plugin, backup your WordPress site and send it to info[at]gvectors.com email address to allow us to check it.

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Carlos Vega Corrochano
(@carlos-vega-corrochano)
Joined: 9 months ago

Member
Posts: 7

@astghik

Please open the plugin editing feature to allow us to check it. ???
????

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Astghik
Admin
(@astghik)
Joined: 3 years ago

Support Team
Posts: 4191

@carlos-vega-corrochano

As Elvina has already mentioned this is specific on your website and we'll need to find the reason for the issue. However the developers are not able to check the codes as far as the Plugin editor is missing

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