myCRED badges and rank names not showing under avatar  

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wpforobailey
(@wpforobailey)
Member Customer
Joined: 6 months ago
Posts: 16
04/07/2018 5:06 pm  

Hi folks,

Having an issue where my rank names and badges for any of my point types will not show under the avatar. I can see when I inspect the code that the div wrappers are there but no images or text.

Everything is setup and the check boxes in the hook section under "Forum Template" are checked. Actually if you try and uncheck these and save they re-check themselves so can never be unchecked! Which makes me think this may be a bug as I cannot see any issues from setup/

Any help much appreciated.

Thanks


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Astghik
(@astghik)
Support Team Admin
Joined: 12 months ago
Posts: 1391
05/07/2018 12:15 pm  

Hi wpforobailey,

I'm sorry, but I don't follow you please explain using some screenshots. Also please leave some example URL to allow us to check it. 

 


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wpforobailey
(@wpforobailey)
Member Customer
Joined: 6 months ago
Posts: 16
05/07/2018 1:28 pm  

Hi Astghik,

Capture3
Capture2
Capture1

See screenshots, so when you go here: wp-admin/admin.php?page=mycred_mycred_rep-hooks in your admin. That is the hooks page and when you open the wpforo section you will see what I have captured in one of the screenshots, the two check boxes under "Forum Template". You cannot uncheck these and save. They always recheck, so I think that is a bug. The other thing is even though those options are checked the badges are not showing on the front end as per other screenshot.

So essentially two issues. First is the checkboxes are always checked and cannot be unchecked. Second is the mycred badges and titles are not showing in the forum under the avatars as they should.

Does that clarify the issues?

Thanks


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wpforobailey
(@wpforobailey)
Member Customer
Joined: 6 months ago
Posts: 16
05/07/2018 1:33 pm  

Also I cannot give access to the site as it is a test site and all locked down.


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Astghik
(@astghik)
Support Team Admin
Joined: 12 months ago
Posts: 1391
05/07/2018 2:18 pm  

Hi wpforobailey,

We've already updated the wpForo myCRED Integration addon (v. 1.0.3). Please update the addon and check again, just let us know if you find some issues.

 


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wpforobailey
(@wpforobailey)
Member Customer
Joined: 6 months ago
Posts: 16
05/07/2018 5:46 pm  

I have updated but the ranks are still not showing. I think it may be because I have made two other point types in the mycred plugin. So I have the default points which I dont use, hero points and reputation points.

Capture4

I think your plugin is just pulling in the default points and ranks which wont work for me. Is there a way I can hook it into the point types I have created?

Thanks


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wpforobailey
(@wpforobailey)
Member Customer
Joined: 6 months ago
Posts: 16
08/07/2018 6:09 pm  

Anyone got any ideas? Is there a hook I can use to manually add the my_cred shortcodes under the avatar somewhere.


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Astghik
(@astghik)
Support Team Admin
Joined: 12 months ago
Posts: 1391
09/07/2018 1:07 pm  

Hi wpforobailey,

This will be fixed in next version release. Please wait for the next update, it'll come soon.


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wpforobailey
(@wpforobailey)
Member Customer
Joined: 6 months ago
Posts: 16
09/07/2018 2:16 pm  

Good news. Thanks guys appreciate it. Looking forward to the next release so I can see my lovely rank icons 🙂


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Astghik
(@astghik)
Support Team Admin
Joined: 12 months ago
Posts: 1391
12/07/2018 1:03 pm  

Hi @wpforobailey,

We've just released wpForo myCRED Integration 1.1.4 version. Please update, delete all caches and check again.


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wpforobailey
(@wpforobailey)
Member Customer
Joined: 6 months ago
Posts: 16
16/07/2018 3:28 pm  

Hi @astghik , thanks for the update. However it would seem there are still quite a few issues.

Firstly the rank icons are still not showing. Secondly the default "points" are showing despite not being hooked into the forums via the widget: wp-admin/admin.php?page=mycred-hooks

Also as you can see from the screen snip it is displaying things twice. Looks like you have looped through all the point types and displayed them without first having to check the conditions set via the hook widget.

So if point type exists and check box is check in hook widget then display /badge/rank/points

Capture

This post was modified 4 months ago 2 times by wpforobailey

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wpforobailey
(@wpforobailey)
Member Customer
Joined: 6 months ago
Posts: 16
16/07/2018 3:36 pm  

Ah I see whats going on. Because I have two extra point types if I select show points on both widgets then it shows two times. If I only select the option on one of the point types it does not repeat. Was it supposed to work like that, doesn't seem logical to me.

Even though I can get them to show with no repeat it still shows the default points (which Im not using) and no rank icons. I suppose I could utilise the default points instead of one of the extra types I created.

Capture5


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wpforobailey
(@wpforobailey)
Member Customer
Joined: 6 months ago
Posts: 16
16/07/2018 3:53 pm  

Some more info, when I assign rank icons to the default point type they appear....twice


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Astghik
(@astghik)
Support Team Admin
Joined: 12 months ago
Posts: 1391
16/07/2018 5:09 pm  

Hi wpforobailey,

We didn't find such an issue on our test website. Could you please send admin login details to support[at]gvectors.com email address? 

 


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wpforobailey
(@wpforobailey)
Member Customer
Joined: 6 months ago
Posts: 16
16/07/2018 5:33 pm  

Do you have three point types? Don't have anything set for the default and then select the check boxes for the other two under Forum Template?

I'm currently testing out using the default user type instead of one of the ones I created. Once I've done that I'll see where I'm at and send you logins.


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wpforobailey
(@wpforobailey)
Member Customer
Joined: 6 months ago
Posts: 16
16/07/2018 6:16 pm  

OK so I have it the way I want it by utilising the default point type. So now it shows my rep points, hero points and the rep point rank icon.

However if you have the wpforo integration hook on for both point types set to display on forum it still doubles up. But no big deal I have only got one of the checked, it just means I can't NOT display a point type.

Also FYI there should be a space between the number and point name: "Points:0" should be "Points: 0"


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wpforobailey
(@wpforobailey)
Member Customer
Joined: 6 months ago
Posts: 16
16/07/2018 6:35 pm  

FYI, it does not look good on mobile.


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Astghik
(@astghik)
Support Team Admin
Joined: 12 months ago
Posts: 1391
18/07/2018 3:52 pm  

Hi wpforobailey,

OK so I have it the way I want it by utilising the default point type. So now it shows my rep points, hero points and the rep point rank icon.

you need to disable Forum Template checkboxes from two other points. 

 

FYI, it does not look good on mobile.

This can be a CSS conflict with your theme. We'll need some example URL to debug and provide some solution for you.


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wpforobailey
(@wpforobailey)
Member Customer
Joined: 6 months ago
Posts: 16
08/08/2018 2:47 pm  

Hi Guys,

I thought this was fixed but now it's not showing my default point type, just shows the other one. So I have mycred_default and mycred_hero. It was displaying both point types with just the checkboxes ticked on the hooks widget for mycred_default. Now it only displays for mycred_hero. If I check check boxes on both point types it just shows two lots of the mycred_hero points?

Any ideas? Was there a recent update at all which may have changed things?

Thanks in advance.


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wpforobailey
(@wpforobailey)
Member Customer
Joined: 6 months ago
Posts: 16
08/08/2018 5:25 pm  

Scratch last post, we discovered it's because we were using an admin exclusion on one of the point types.


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