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[Solved] Embed is not working somehow

14 Posts
2 Users
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Posts: 8
Customer
Topic starter
(@viamsio)
Member
Joined: 6 years ago

Hi,

Please review the captured image. This addon keeps running and never finish. Please explain how to fix ịt Thank you!

screencapture benxua blog en community linh tinh 2020 10 16 15 41 32

 

13 Replies
Posts: 8
Customer
Topic starter
(@viamsio)
Member
Joined: 6 years ago
embed not working
1 Reply
Astghik
Admin
(@astgh)
Joined: 6 years ago

Illustrious Member
Posts: 5921

@viamsio,

Please leave some example URL to allow us to check the issue. 

Posts: 8
Customer
Topic starter
(@viamsio)
Member
Joined: 6 years ago

I found out that the wpForo Emoticons is causing problem. As soon as I deactivated it, everything works fine again. When activated, it đi not even show up. Will you be able to help with this? Thanks!

 

1 Reply
Astghik
Admin
(@astgh)
Joined: 6 years ago

Illustrious Member
Posts: 5921

@viamsio,

We don't find such an issue on our test websites. Could you please send the admin login details to info[at]gvectors.com email address? I'll ask the developers to check the issue for you. 

Posts: 8
Customer
Topic starter
(@viamsio)
Member
Joined: 6 years ago

Email sent. Thanks.

1 Reply
Astghik
Admin
(@astgh)
Joined: 6 years ago

Illustrious Member
Posts: 5921

@viamsio,

We see a lot of js errors on your website. Please watch the video below: https://www.screencast.com/t/1u6cfRqCN

Those errors come from the active theme. Please contact your theme support and ask them to solve those errors. Once those errors are fixed, reactivate the wpForo Emoticons addon, delete all caches and check again. Everything should work fine.  

Posts: 8
Customer
Topic starter
(@viamsio)
Member
Joined: 6 years ago

Thanks for the info. Will your developer be able to help fix this with a fee may I ask?

3 Replies
Astghik
Admin
(@astgh)
Joined: 6 years ago

Illustrious Member
Posts: 5921

@viamsio,

It'd be better if you contact your theme support they better know the codes and will be able to fix the issue easiest.

Customer
(@viamsio)
Joined: 6 years ago

Member
Posts: 8

They are no longer in business. That's the reason I'm asking. Do you think your developer can help with this?

Astghik
Admin
(@astgh)
Joined: 6 years ago

Illustrious Member
Posts: 5921

@viamsio,

The issue is already fixed by our developers. 

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