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[Solved] WPForo Advanced Attachments Not Working

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Posts: 7
Customer
Topic starter
(@max-adams)
Member
Joined: 3 years ago

This is dire in a workshop forum where everyone attaches works for review using this the advanced attachments plugin and works are all coming due end of month. 

Wordpress 5.9:

Advanced Attachments went toes up today and stopped working. The button "attach files" still opens a browse window, but after attaching a file, nothing loads into the post.

When I try to drag and drop a file in, nothing loads into the post.

The "My media" button brings up a spinning ball and nothing else.

My license expired in December, today I got a new license, loaded the new key, and the key accepted but the plugin still has an "updates are disabled" note on the site plugins page. Went to the plugin info page and hit update plugin anyway and got an "update failed, update package not available" response. Enabled auto updates and it says it brought up a note it will update in 10 hours. With everything else failing, don't have a lot of faith in that note and need this up and running before 10 hours from now. Cleared the wordpress forum site cache, that didn't change anything. 

I would deactivate the plugin to allow people to upload files without it that need to go up now, but I'm worried files attached using Advanced Attachments might go toes up if I deactivate the plugin and that would be a BIG problem, losing a whole lot of attached files in forum and trying to and needing to immediate go in manually and re-add them all to a LOT of posts.

Help?

8 Replies
Posts: 4172
 Tom
Admin
(@tomson)
Famed Member
Joined: 9 years ago

@max-adams,

This issue has been fixed days ago. After the activation of the license with the new license key, you should update the addon to the latest 2.1.2 version. Just go to Dashboard > Plugins admin page and update it.

1 Reply
Customer
(@max-adams)
Joined: 3 years ago

Member
Posts: 7

@tomson I tried that, I've got the new license in and I updated the license for wpForo embeds as well. The embeds worked without a hitch, but Advanced Attachments still shows the "Automatic update is unavailable for this plugin" message and when I tried to update it manually got an update fail and then a message that an update would start in 10 hours  —which was 7 hours ago and is now 3 hours: "Automatic update scheduled in 3 hours."

Something is still glitching here despite inputting the updated license key and the attachments still do not attach and the update doesn't want to process and the plugin does not appear clear that there is a new license there even though it took the license key and I got a message it was fine.

Posts: 7
Customer
Topic starter
(@max-adams)
Member
Joined: 3 years ago

Also, that license wasn't supposed to disable attachments when it expired, just updates. According to info when I purchased it and when I got the email saying it was going to expire.

Posts: 7
Customer
Topic starter
(@max-adams)
Member
Joined: 3 years ago

PS: If this doesn't resolve itself in 3 hours, what happens to pre-existing attachments if I deactivate wpForo Advanced Attachments? Are they going to dis-attach and have to be reinstalled manually to posts using the old forum attachment function? That's going to be a mess but I can't run a forum dependent on attachments if the attachment plugin doesn't work.

*Edited to include screenshot:

 

Screen Shot 2022 01 29 at 11.43.29 PM
Posts: 4172
 Tom
Admin
(@tomson)
Famed Member
Joined: 9 years ago

@max-adams,

What version of the addon do you use?

If it's not the 2.1.2 verison, then deactivate, delete the addon, go to your account page, download the latest version and install it again.

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