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Won't update automatically

6 Posts
3 Users
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Posts: 4
 H.J.
Customer
Topic starter
(@tedocweb)
Member
Joined: 7 years ago

Have a licence for 3 sites and use them all 3.
But only in one site the update of this plugin goes automatically.
Others say something like: there was an error updating wpForo Advanced Attachments. Update not available.

current version is: 1.03
I DO have licence keys.

How can i fix this?

5 Replies
Posts: 4173
 Tom
Admin
(@tomson)
Famed Member
Joined: 9 years ago

Please note, the current version of Advanced Attachment is 1.1.4 not 1.0.3. I think you're talking about wpForo Embeds addon, not wpForo Advanced Attachment addon. wpForo Embeds addon current version is 1.0.5. Please make sure you use correct key for correct product. Please update wpForo then, deactivate and delete the addon, download it from your Account page and install the latest version.

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Posts: 4
 H.J.
Customer
Topic starter
(@tedocweb)
Member
Joined: 7 years ago

I have both mentioned addons. Both have problems.
Removed and re-installed both. Now latest version.
But how and where do i insert correct key?

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Posts: 4173
 Tom
Admin
(@tomson)
Famed Member
Joined: 9 years ago

If you don't see Product Activation Message on top of Dashboard pages then all is already activated. You have nothing to do.

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Posts: 3
Customer
(@complexi)
Member
Joined: 5 years ago

our wpForo Advanced Attachments plugin updated w/o an issue on our one site, but won't update on our other site even though we have a 3 site license. when we go to Forum > Settings > Addons we don't see where to add our activation key for the site that won't update the wpForo Advanced Attachments plugin. how do we fix?

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