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hgoswami
(@hgoswami)
Member Customer
Joined: 11 months ago
Posts: 2
05/07/2018 2:13 pm  

Hi there,

Originally I bought my addons for another site and decided to shift the forum to another. There is no installation in the older site. Still I get  

The number of activation exceeded limit. Please connect with support !


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Astghik
(@astghik)
Support Team Admin
Joined: 12 months ago
Posts: 1391
05/07/2018 3:45 pm  

Hi hgoswami,

Please provide us the order number, we'll reset it, and you will be able to acitave it again. 

 


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hgoswami
(@hgoswami)
Member Customer
Joined: 11 months ago
Posts: 2
05/07/2018 9:50 pm  

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Tom
 Tom
(@tomson)
Support Team Admin
Joined: 4 years ago
Posts: 2768
06/07/2018 12:05 am  

Thank you for order detains @hgoswami

Both are rest, please try to activate those on new website.


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