I get an unknown error when uploading an image.
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Aug 26, 2020 2:46 pm
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Aug 26, 2020 2:52 pm
size of the uploaded image 22.5 mb
Aug 26, 2020 3:00 pm
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Aug 26, 2020 3:04 pm
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@astghik
Aug 26, 2020 3:21 pm
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Tried uploading to the Russian language support forum wpforo
Aug 26, 2020 3:03 pm
The file size is 22.5 megabytes, I can't attach it here, the limit is 10 megabytes. File type (.jpg)
Aug 26, 2020 3:43 pm
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Please check the value of the "PHP Memory Limit". You can see it in the Dashboard > Forum > Dashboard admin page.
Also, make sure you're using the latest version of the addon.
Aug 26, 2020 4:02 pm
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@astghik
Aug 26, 2020 4:42 pm
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what is the problem of the error
Aug 27, 2020 7:49 am
What is the size of your image? Might be it is due to the image size!
Aug 27, 2020 8:24 am
This is an image specific issue, this is not the addon problem. Your image size and resolution is too big and it almost near to limits, so one may be uploaded correct another may pass the limit. So just stop uploading tremendous images, those are not for web and for WordPress. WEB likes images up to 2500px and up to 5 MB, but your images are not for web, they are for printing.
That's all, there is no mean search problems in the addon.
BTW, could you please provide your order number. Your account doesn't have [customer] label. Have you ever been our customer?
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