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[Solved] I can't attach images to my forum

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Posts: 6
 dydy
Customer
Topic starter
(@dydy)
Member
Joined: 4 years ago

Hi,

i purchased wpforo advanced attachment and other related addon but i cant attached images to my forum.

My exempted my forum page fro caching but to be double sure i created a dummy sub-domain and disabled the caching plugin and it still doesn't change the situation.

The domain is https://www.decentenews.com/forum

7 Replies
Astghik
Posts: 5912
Admin
(@astgh)
Illustrious Member
Joined: 6 years ago

Hi @dydy,

Please register some new testing user and send the user's login details to info[at]gvectors.com email address. Please make sure the user has permission to attach files. 

2 Replies
 dydy
Customer
(@dydy)
Joined: 4 years ago

Member
Posts: 6

Hi @astghik,

I have done as required, there is an additional details with admin privilleges.

Thanks.

Astghik
Admin
(@astgh)
Joined: 6 years ago

Illustrious Member
Posts: 5912

ok @dydy, thank you.

We'll check and back to you asap. 

Astghik
Posts: 5912
Admin
(@astgh)
Illustrious Member
Joined: 6 years ago

Hi @dydy,

the issue comes from the "Asset CleanUp: Page Speed Booster" plugin. 

We've deactivated the plugin and it's working fine. Press CTRL+F5 (twice) on the frontend and check it.

The plugin doesn't allow loading js libraries, thus it doesn't allow the plugin to work properly. 

You should either keep this plugin deactivated or contact the plugin support and ask them to fix the issue. 

1 Reply
 dydy
Customer
(@dydy)
Joined: 4 years ago

Member
Posts: 6

Hi @astghik,

Thank you for your kind and quick response.

i have deactivated the plugin and observed i can now upload images but the images are broken. i have attached a screenshot.

I tried it out on the site and the subdomain and got the same result.

Thanks.

Screenshot (392)

 

Astghik
Posts: 5912
Admin
(@astgh)
Illustrious Member
Joined: 6 years ago

Hi @dydy,

Please navigate to Dashboard > Forums > Settings > Addons > Attachments admin page, disable the "Secure Attachment URLs" option, delete all caches and check again. 

1 Reply
 dydy
Customer
(@dydy)
Joined: 4 years ago

Member
Posts: 6

@astghik Thanks

It now works fine

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