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wargameronline
Active Member Customer
Joined:1 month  ago
Posts: 6
18/10/2017 11:54 am  

Hiya, Installed this last night and now we are getting this error when we try to upload any files.

File attachments was working prior without the Advanced Plugin!

Any suggestions?


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Tom
 Tom
Support Team Admin
Joined:3 years  ago
Posts: 2112
18/10/2017 12:27 pm  

I see you use security plugins. This problem comes from lots of restrictions and limitations on your website. Please make sure there is no "/wp-content/ hardening" process in your security plugins or in server.

Something doesn't allow to write/edit/create file in /wp-content/ folder of WordPress. I recommend to go through all settings of your security plugins and disable hard limitation regarding file writing and anything related to wp-content folder.

wpDiscuz Documentation


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wargameronline
Active Member Customer
Joined:1 month  ago
Posts: 6
07/11/2017 12:19 am  

Hi There

My tech mates have removed all permission limits on the folder and I still have this problem, the site does use SSL but there are limited options and I've tried them all to no effect, can you please help as I would really like to use this functionality. 


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wargameronline
Active Member Customer
Joined:1 month  ago
Posts: 6
07/11/2017 12:26 am  

These are the only SSL setting I have to change.


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wargameronline
Active Member Customer
Joined:1 month  ago
Posts: 6
07/11/2017 2:41 pm  

Also if it helps I can attach files when the add on is disabled:

And when I re-enable the add on the files show with thumbnails?


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Tom
 Tom
Support Team Admin
Joined:3 years  ago
Posts: 2112
07/11/2017 7:52 pm  

Could you please send WordPress Dashboard admin and FTP loin details? This is the only way we can check this server specific problems. Please send it to support[at]gvectors.com email address.

wpDiscuz Documentation


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wargameronline
Active Member Customer
Joined:1 month  ago
Posts: 6
21/11/2017 6:17 pm  

Hiya, I've spoken to the tech people here and they are unwilling to give you FTP access to the server, is it still worth providing you with access to the admin site or will that not be enough?

 


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wargameronline
Active Member Customer
Joined:1 month  ago
Posts: 6
21/11/2017 9:09 pm  

I've emailed you the details anyway in the hope you can help fix this!


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