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Attachments Samsung browser  


alex as
Posts: 21
Customer
(@alexastrader)
Member
Joined: 3 years ago

download does not work in Samsung browser from phone. With this Chrome everything works.

When the image is uploaded, the image expands and everything freezes. All forum plugins are new and updated.

I am sure many people use Samsung phones and their own browser. Please see what you can do. thanks

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6 Replies
Astghik
Posts: 4480
Admin
(@astghik)
Support Team
Joined: 3 years ago

@alexastrader,

Please leave some example URL to allow us to check the issue. 

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alex as
Posts: 21
Customer
(@alexastrader)
Member
Joined: 3 years ago

For example, on my forum page where Samsung is not loading from the browser, try signing up and downloading from Samsung.

The problem is solved by simply switching to the google chrome browser, but for some users this may create a problem in other forums.

Android operating system, Samsung note 9 phone, Samsung browser updated to the latest version

Peace

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1 Reply
Astghik
Admin
(@astghik)
Joined: 3 years ago

Support Team
Posts: 4480

@alexastrader,

First of all, we see the license is already expired on 2019-11-18. All our products subject to yearly licenses for future updates. Please read the license agreement here: https://gvectors.com/terms-and-conditions/#gaining-download-access  

The current version of the addon is 2.0.7, so make sure you're using the latest version. 

download does not work in Samsung browser from phone. 

BTW, the addon doesn't have a download feature at all. Probably you mean a file attach feature? 

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alex as
Posts: 21
Customer
(@alexastrader)
Member
Joined: 3 years ago

Yes, of course, of course, the function of attaching files!

So what to do in this case? The problem is not serious, I rather wrote a post so that you were aware of the problem.

Sorry for mistakes, I am writing with Google translator

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1 Reply
Astghik
Admin
(@astghik)
Joined: 3 years ago

Support Team
Posts: 4480

@alexastrader,

First of all, we see the license is already expired on 2019-11-18. All our products subject to yearly licenses for future updates. Please read the license agreement here: https://gvectors.com/terms-and-conditions/#gaining-download-access  /a>  

What about this? Are you sure the version of the addon is the latest one? 

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alex as
Posts: 21
Customer
(@alexastrader)
Member
Joined: 3 years ago
 13.10.2020

Yes, these are the latest versions, but scan plugins do not require updating.

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