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After changing server JPG files are not uploading  

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Mariosgr
Posts: 182
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(@mariosgr)
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Joined: 2 years ago

you have PM

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Mariosgr
Posts: 182
Customer
(@mariosgr)
Member
Joined: 2 years ago
Posted by: @astghik

 Also, let us know the file extensions you see the issue. 

Videos in general, no videos can be uploaded

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Mariosgr
Posts: 182
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Astghik
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(@astghik)
Joined: 3 years ago

Support Team
Posts: 4533

@mariosgr,

This is a serverside issue. You should contact your hosting support and let them know that you're not allowed to upload files more than 500 KB in AJAX request. Once they solve this, the addon will work fine.

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Mariosgr
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(@mariosgr)
Joined: 2 years ago

Member
Posts: 182

@astghik is not server issue, is WP issue with Imagemagick, and gives this error

Post-processing of the image failed likely because the server is busy or does not have enough resources. Uploading a smaller image may help. Suggested maximum size is 2500 pixels.

With installing the GD module today problem was fixed

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