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[Solved] i just bought the "wpDiscuz – widgets" but it got problem

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Posts: 39
Customer
Topic starter
(@andy-tsang)
Member
Joined: 2 years ago

i just bought the "wpDiscuz – widgets" but facing few problem:

1, The widget didn't show the date and author name, like this pics:

2022 12 20 185025

2, when i click to the next coloum, those column are empty and no date show, when i click back to the first coloum, the first coloum are convert and nothing show too, it should broken:

2022 12 20 185340
2022 12 20 185342
2022 12 20 185343
2022 12 20 185345

3, if i want to edit the icon of those coloum, what should i do? thank you!

 

17 Replies
Astghik
Posts: 6149
Admin
(@astgh)
Illustrious Member
Joined: 7 years ago

Please provide the URL where we can see the issue. 

16 Replies
Customer
(@andy-tsang)
Joined: 2 years ago

Member
Posts: 39
Astghik
Admin
(@astgh)
Joined: 7 years ago

Illustrious Member
Posts: 6149

@andy-tsang,

Could you please deactivate the Autoptimize plugin and check again? 

Customer
(@andy-tsang)
Joined: 2 years ago

Member
Posts: 39

@astgh i tried to deactiveate the plugin but still the same

Astghik
Admin
(@astgh)
Joined: 7 years ago

Illustrious Member
Posts: 6149

@andy-tsang,

Please keep it deactivated we need to check as well. 

Customer
(@andy-tsang)
Joined: 2 years ago

Member
Posts: 39

@astgh no problem

Astghik
Admin
(@astgh)
Joined: 7 years ago

Illustrious Member
Posts: 6149

@andy-tsang,

One of the active plugins or theme doesn't allow the active-tab-content class to be added when the tab is active.

Please watch this video, you'll better understand what I mean: https://www.screencast.com/t/L8KS5dlItpM

Please deactivate the plugins/theme one by one and check after each deactivation to find the problem maker.

Keep the cache/optimizer plugin deactivated during this testing process.

Don't forget to press Ctrl+F5(twice) on the frontend each time before checking.

Customer
(@andy-tsang)
Joined: 2 years ago

Member
Posts: 39

@astgh i tried to deactive some plugin but still cannot find the reason, do you have other way to solve it? it seem like the plugin add-on is unuseable

Astghik
Admin
(@astgh)
Joined: 7 years ago

Illustrious Member
Posts: 6149

@andy-tsang,

The addon works fine on all our test websites. So this is a conflict. 

 

Customer
(@andy-tsang)
Joined: 2 years ago

Member
Posts: 39

@astgh can you active the active-tab-content ?

is there any other way you could fix it? thank you

Astghik
Admin
(@astgh)
Joined: 7 years ago

Illustrious Member
Posts: 6149

@andy-tsang,

It has been removed by one of your active plugins. It works fine on all our test websites, so it's something specific in your case. You should find a problem-maker plugin or theme. 

The alternative solution: you can add each widget separately: https://www.screencast.com/t/HhsyB03wlEF  

Customer
(@andy-tsang)
Joined: 2 years ago

Member
Posts: 39

@astgh 

i want to know how to edit the font size of the widget contect, the post title and the comment content, thank you

Astghik
Admin
(@astgh)
Joined: 7 years ago

Illustrious Member
Posts: 6149

@andy-tsang,

You should use custom CSS code. 

Customer
(@andy-tsang)
Joined: 2 years ago

Member
Posts: 39

@astgh please tech me how to use, thank you

Astghik
Admin
(@astgh)
Joined: 7 years ago

Illustrious Member
Posts: 6149
Customer
(@andy-tsang)
Joined: 2 years ago

Member
Posts: 39

@astgh thank you for teaching, but when i put the code in to the Custom CSS area, the font page didn't have any change, i don't know why

2022 12 25 160702
Customer
(@andy-tsang)
Joined: 2 years ago

Member
Posts: 39

i figure it out, thank you so much

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