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[Solved] "No notifications"


Dirk
Posts: 3
 Dirk
Customer
Topic starter
(@dirk-w)
Member
Joined: 1 year ago

No notifications are showing up. We've added the notification bell to the main menu using %wpdiscuz-bell%
But the dropdown menu keeps displaying "No new notifications". All notification options have been enabled and the email notifications do work.

Are there some specific wordpress settings we need to check in order to get the notifications menu to work?

Kind regards,
Dirk

Screenshot 2021 11 22 at 09.57.59

 

6 Replies
Dirk
Posts: 3
 Dirk
Customer
Topic starter
(@dirk-w)
Member
Joined: 1 year ago

Hi Astghik,

Thanks for the quick reply. I've checked the browser push notifications settings and these are correctly set to "Allowed".

To be clear, I was not talking about "Web Push Notifications" but about the menu under "User Notification Bell" which has been added to our main menu.

Kind regards,
Dirk

2 Replies
Astghik
Admin
(@astgh)
Joined: 4 years ago

Support Team
Posts: 5139

@dirk-w,

Please leave some example URL to allow us to check the issue. 

danniee
Customer
(@danniee)
Joined: 3 years ago

Member
Posts: 104

@dirk-w same on both of my sites.

 

img
danniee
Posts: 104
Customer
(@danniee)
Member
Joined: 3 years ago

Well there ya go guys. This is what I was trying to say with my first post. The plugin doesn't work properly. Now you have three sites where it doesn't work.

Tom
Posts: 3752
 Tom
Admin
(@tomson)
Support Team
Joined: 7 years ago

@danniee, @dirk-w,

Please update the addon to the latest 1.0.1 version and delete all caches.

1 Reply
Dirk
 Dirk
Customer
(@dirk-w)
Joined: 1 year ago

Member
Posts: 3

@tomson Fixed! Thanks for the quick replies and prompt action.

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