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No Notification for User Mentioning

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Posts: 3
Topic starter
(@olfactoryambition)
Active Member
Joined: 4 weeks ago

Hello,

the User Notifications are a bit off it seems. Basically there are two issue: 

1.) Once a user who I've subscribed to makes a comment, I get notified twice.

2.) Whenever a user mentions me with  @ , no notification is fired although the setting for this is activated. Also one should know that the User & Comment Mentioning Addon is also installed. 

Please have a look at the screenshots. Yes, I tried both Ajax & REST.

Screenshot 2024 02 01 at 19.01.11
Screenshot 2024 02 01 at 19.00.54
4 Replies
Astghik
Posts: 5842
Admin
(@astgh)
Illustrious Member
Joined: 6 years ago

Hi @olfactoryambition,

Please send the admin login details with some testing user's login details to info[at]gvectors.com email address. 

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2 Replies
Astghik
Admin
(@astgh)
Joined: 6 years ago

Illustrious Member
Posts: 5842

@olfactoryambition,

It was a configuration issue within the settings. The 'Enable User Mentioning' option was disabled under 'Subscription and User Following.' We've since enabled it, and everything is now functioning correctly.

For more information about this option, you can refer to: https://wpdiscuz.com/docs/wpdiscuz-7/plugin-settings/subscription-and-user-following/#enable-user-mentioning

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(@olfactoryambition)
Joined: 4 weeks ago

Active Member
Posts: 3

@astgh 

 

Thank you for looking this up! Yes, the user mentioning feature has been disabled by men because it showed the nicenames. However, I did hide them now with CSS.

However, the first issue still remains. See the second Screenshot (same notification pops up twice).

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Astghik
Posts: 5842
Admin
(@astgh)
Illustrious Member
Joined: 6 years ago

Posted by: @olfactoryambition

However, the first issue still remains. See the second Screenshot (same notification pops up twice).

This issue will be fixed in the next update. 

 

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