Online Users issues.  

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CraftyMc
(@craftymc)
Member Customer
Joined: 8 months ago
Posts: 2
01/06/2018 12:15 am  

Hey, I'm using the online users add-on but it appears to be misbehaving, 

Firstly, the badges beside the comment author which say online / offline. They're always offline regardless of being signed in or not. 

Secondly the notification for an online user which is supposed to pop up when a user logs in... It pops up on every page load and doesn't contain any data like latest comment, avatar, link etc. 

Basically just a badge with username on every page load..? 

I have attached an image showing the notification saying I'm online but the comments section says offline and the notification contains no data even though you can see the comment.. 

Screenshot 20180531 211257 Chrome


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Astghik
(@astghik)
Support Team Admin
Joined: 1 year ago
Posts: 1542
01/06/2018 3:34 pm  

Hi CraftyMc,

Could you please leave your website URL, we'll need to check it?  

Also, please set 15 - 60 second(s) the value of "Online status checking rate" option. This option is located in Dashboard > Comments > Settings > Addons > Online Users admin page.

 


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CraftyMc
(@craftymc)
Member Customer
Joined: 8 months ago
Posts: 2
01/06/2018 3:44 pm  

Sure, the website is Https://www.itsdebatable.com  

You can see a test comment here,  https://www.itsdebatable.me/too-many-people-looking-for-the-right-career  

I have adjusted the settings accordingly. 

 

Thanks. 


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Astghik
(@astghik)
Support Team Admin
Joined: 1 year ago
Posts: 1542
01/06/2018 10:53 pm  

Hi @craftymc,

Please update wpDiscuz Online Users to 1.0.6 version and check again. In any case, let us know. 

Also, make sure you use the latest wpDiscuz (version 5.1.2).


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