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Online Users issues.  


CraftyMc
Posts: 2
Customer
(@craftymc)
Member
Joined: 2 years ago

Hey, I'm using the online users add-on but it appears to be misbehaving, 

Firstly, the badges beside the comment author which say online / offline. They're always offline regardless of being signed in or not. 

Secondly the notification for an online user which is supposed to pop up when a user logs in... It pops up on every page load and doesn't contain any data like latest comment, avatar, link etc. 

Basically just a badge with username on every page load..? 

I have attached an image showing the notification saying I'm online but the comments section says offline and the notification contains no data even though you can see the comment.. 

Screenshot 20180531 211257 Chrome
3 Replies
Astghik
Posts: 4129
Admin
(@astghik)
Support Team
Joined: 2 years ago

Hi CraftyMc,

Could you please leave your website URL, we'll need to check it?  

Also, please set 15 - 60 second(s) the value of "Online status checking rate" option. This option is located in Dashboard > Comments > Settings > Addons > Online Users admin page.

 

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1 Reply
CraftyMc
Customer
(@craftymc)
Joined: 2 years ago

Member
Posts: 2

Sure, the website is Https://www.itsdebatable.com  

You can see a test comment here,  https://www.itsdebatable.me/too-many-people-looking-for-the-right-career  

I have adjusted the settings accordingly. 

 

Thanks. 

Reply
Astghik
Posts: 4129
Admin
(@astghik)
Support Team
Joined: 2 years ago

Hi @craftymc,

Please update wpDiscuz Online Users to 1.0.6 version and check again. In any case, let us know. 

Also, make sure you use the latest wpDiscuz (version 5.1.2).

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