Hello, i'm already fullfill my payment and already get the email from 2checkout.
But in my account page, the invoice status is: payment pending.
Could you check this for me and inform to me how to download the bundles? We're kinda hurry because we want to launch our site on Monday. Thank you.
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Our team is currently on holiday, so support will be limited during this period. Response times may be slower than usual, and some inquiries may be delayed. We appreciate your patience and understanding, and we’ll resume our usual support by the end of August.
Jun 18, 2020 5:54 pm
3 Replies
Jun 19, 2020 10:59 am
Somehow the order was not set completed right after the payment. But it's already set and you should receive email with the order details. Also, you can find all information in your account page: https://gvectors.com/my-account/
Oct 19, 2020 9:29 pm
I received an email saying $25 payment was authorized. This is a valid payment. And yet, the merchant is showing "payment pending". Which is actually the case?
Oct 20, 2020 12:18 pm
Please follow this support topic: https://gvectors.com/forum/wpforo-polls/no-download-after-payment/#post-25644