Hello,
What do you mean by that?
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Our team is currently on holiday, so support will be limited during this period. Response times may be slower than usual, and some inquiries may be delayed. We appreciate your patience and understanding, and we’ll resume our usual support by the end of August.
Feb 19, 2020 4:42 pm
Feb 19, 2020 4:52 pm
The issue is caused by the Defender Pro plugin.
It will be better if you contact the Defender Pro plugin support and ask them that question.
Feb 20, 2020 12:32 pm
To find the reason of the issue the developers will need to modify the wpDiscuz Frontend Moderation add-on files. Please read this article to learn more about plugin editing feature: https://www.webhuntinfotech.com/enable-theme-plugin-editor-wordpress/
Feb 24, 2020 3:27 pm
Hello,
I talked with the developer and they did thorough testing of any compatibility issues. They say the problem is caused by the frontend moderation plugin.
So I would ask you to have another closer look at the problem, maybe you can find the issue.
Best wishes
Johannes
Feb 24, 2020 4:58 pm
The developers one more time checked the issue and saw that the issue is caused by Defender Pro plugin. Please see the recorded video below:
https://www.screencast.com/t/ACB909s2
The error message:
<br><b>Uncaught Error</b>: Call to a member function to_array() on null in <b>/var/web/site/public_html/wp-content/plugins/wp-defender/app/module/audit/component/comment-audit.php</b> on line <b>155</b><br><ul><li>processGenericComment()</li><li>invokeArgs()<br><span class="qm-info qm-supplemental">wp-content/plugins/wp-defender/app/module/audit/event-abstract.php:253</span></li><li>build_log_data()<br><span class="qm-info qm-supplemental">wp-content/plugins/wp-defender/app/module/audit/component/audit-api.php:360</span></li><li>WP_Defender\M\A\C\{closure}()<br><span class="qm-info qm-supplemental">wp-includes/class-wp-hook.php:290</span></li><li>apply_filters()<br><span class="qm-info qm-supplemental">wp-includes/class-wp-hook.php:312</span></li><li>do_action()<br><span class="qm-info qm-supplemental">wp-includes/plugin.php:478</span></li><li>do_action()<br><span class="qm-info qm-supplemental">wp-includes/comment.php:1429</span></li><li>wp_delete_comment()<br><span class="qm-info qm-supplemental">wp-content/plugins/wpdiscuz-frontend-moderation/class.wpDiscuzFrontEndModeration.php:403</span></li><li>deleteComment()<br><span class="qm-info qm-supplemental">wp-includes/class-wp-hook.php:288</span></li><li>apply_filters()<br><span class="qm-info qm-supplemental">wp-includes/class-wp-hook.php:312</span></li><li>do_action()<br><span class="qm-info qm-supplemental">wp-includes/plugin.php:478</span></li><li>do_action()<br><span class="qm-info qm-supplemental">wp-admin/admin-ajax.php:175</span></li></ul><p>Es gab einen kritischen Fehler auf deiner Website.</p><p><a href=" https://wordpress.org/support/article/debugging-in-wordpress/ ">Erfahre mehr über die Fehlerbehebung in WordPress.</a></p>
Even if you deactivate the wpDiscuz plugin, each time when you try to delete the comments from the backend the issue still exists.
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