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Posted comment images not appearing in replyable email notifications


Deyson Ortiz
(@deyson)
Member Customer
Joined: 5 years ago
Posts: 34
Topic starter  

Hello,
When I add images to a comment, they do not show up in the email notification when we use Replyable.  Is there something I am doing wrong?  I would like people to be able to see the image inside their email notification.  Is it possible?

Thank you and have an amazing day!


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Astghik
(@astgh)
Support Team Admin
Joined: 4 years ago
Posts: 5211
 

Hi @deyson,

I'm really sorry, but currently, there is no way to include the images in the email content. 

This will be taken into consideration for future updates. 


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Deyson Ortiz
(@deyson)
Member Customer
Joined: 5 years ago
Posts: 34
Topic starter  

Do you have any suggestions I can do in the meantime?    Thank you ☺️ 


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Astghik
(@astgh)
Support Team Admin
Joined: 4 years ago
Posts: 5211
 

@deyson,

Sorry for the late response. 

As far as you're using the Replyable plugin the emails are being sent by that plugin side. Thus you'll need to find some hooks in the plugin settings and include the images in the email content. 


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Deyson Ortiz
(@deyson)
Member Customer
Joined: 5 years ago
Posts: 34
Topic starter  

Thank you.  I will reach out to them to see if I can get some guidance.  Have an amazing day!


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